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Service Delivery

The Service Delivery Department is the IT technology fulfillment center for all campus facilities. We work with the Information Technology Division in the support of technology end-user computing incidents, requests, and inquiries for the entire York campus community of students, faculty, and staff.

Technology Support

We are READY for distance learning! Here are some of the services that are offered to support you.

Three ways to connect with Information Technology Services (ITS):



York ITS Hot Line (718) 262-5311



Email our Service Desk at

Services we can help you with:

  • Remote desktop connectivity
  • Blackboard 1st level support
  • CUNYfirst access
  • Network login and password issues
  • Email login and password issues
  • Call forwarding and remote access to voice mail
  • Microsoft Teams
  • Webex ConnectCUNY information