VPN: Secure Remote Access

Virtual Private Networking (VPN) software creates a secure, encrypted connection between your off-campus computer and the campus network.

Members of the College community (students, faculty, and staff) must use a VPN connection to access resources on the campus network from off-campus. The software York utilizes is called Pulse Secure, and it must be downloaded to your device(s), installed and configured correctly to function.

In order to configure the VPN client for devices, you must be a registered user of York College IT facilities with a YorkID (a YorkID is used for computer sign-on, email, printing, library, etc usually first initial last name).

You will most likely need to have administrator privileges to install this software regardless of your operating system, so be sure to have this information before you start the installation or if you do not, schedule an install with the service desk.

If you are unsure of your ID, password, or status please contact the Support Desk at x5300, on campus, or visit self-service mypassword.

Part I: Desktop Computer/Laptop etc

Download Pulse Secure for Windows, Mac OS X, & Linux Platforms.

  • Please use the following instructions to configure your new VPN client.
  • Download the installer-package that is appropriate for your operating system (OS) and architecture (x32 or x64) from the table below:
Latest Version OS Pulse Secure Client Software

Windows 32-bit

ps-pulse-win-9.0r4.0-b1731-32bitinstaller.msi

Windows 64-bit only

ps-pulse-win-9.0r4.0-b1731-64bitinstaller.msi
Mac OS X

ps-pulse-mac-9.0r4.0-b1731-installer.dmg

Ubuntu/Debian Distros 64-bit

ps-pulse-linux-9.0r4.0-b943-ubuntu-debian-64-bit-installer.deb

RPM for Redhat Distros 64-bit

ps-pulse-linux-9.0r4.0-b943-centos-rhel-64-bit-installer.rpm

Installing Pulse Secure.

  • Note: installation will require administrator privileges. Open a ticket with the Service Desk if you are unsure/unable to install.
    • Windows - download your architecture's .msi file (32 or 64bit), 2x click the .msi file and run the installer.
    • OS X - download DMG file and mount it, 2x click the PulseSecure.pkg file to run the installer.
    • Ubuntu/Debian - download .deb file - use your CLI/terminal to issue the command - sudo dpkg -i path_to_deb_file
    • RHEL distros - download .rpm file - use your CLI/terminal to issue the command - rpm -i path_to_rpm_file
  • Once installed you should be able to launch your now-installed application, Pulse Secure.
Caution!:
Please be aware that users (you) can connect only one device at a time to York's SSL VPN. If you try to connect another device while you already have a connection running on another device, say your desktop, you'll see a prompt asking whether you want to maintain the existing connection and cancel the new connection request, or break the existing connection and establish a new connection.

Part II: Configuring Pulse Secure Client Desktop Software

Click the '+' button to add a new connection.

  • Select Policy Secure (UAC) or Connect Secure(VPN) as the connection Type.
  • Enter "York College-CUNY VPN" for the connection Name.
  • Server URL depends on what group you belong in:
    • Faculty/Staff use https://vpn.york.cuny.edu
    • Students use https://vpn.york.cuny.edu/student
  • Click Add (This adds this new connection permanently to the Pulse Secure Application).
  • Click Connect, and enter your YorkID and password into the form, clicking Connect again.
You should now be successfully connected and able to access York College Computing resources.
 

Part III: Configuring Mobile Devices

Installing Pulse Secure Client for iOS

Pulse Secure is available for iOS from the App Store. You can search for it, or go directly to Pulse Secure on the App Store in Safari on your iOS device to install it.

Configuring Pulse Secure Client for iOS

The first time you open Pulse Secure, follow the instructions on the screen.

It may ask you to enable the app, to accept a license agreement, or to uninstall Junos Pulse (an older VPN client that no longer works at York College).

  • Enter"York College-CUNY VPN-Mobile" for the connection Name.
  • Server URL depends on what group you belong in:
    • Faculty/Staff use https://vpn.york.cuny.edu
    • Students use https://vpn.york.cuny.edu/student
  • Enter your YorkID username (usually first initial and last name).
  • Enter your YorkID password.
  • Enter yorkcollege.local for Realm.
  • Role can be left blank.
  • Tap Save to add this configuration to your device.
Friendly Reminder:
Please be aware that users (you) can connect only one device at a time to York's SSL VPN. If you try to connect another device while you already have a connection running on another device, say your desktop, you'll see a prompt asking whether you want to maintain the existing connection and cancel the new connection request, or break the existing connection and establish a new connection.

Install and Configure Pulse Secure Client for Android

Android devices must be running version 2.0 (Eclair) or later to connect to York College's SSL VPN.

To check which version of Android is running on your device, go to Settings, and then select About Phone or About Tablet. The operating system version will be located under "Android version". (Ignore "Kernel version"; although the number will look similar, the operating system version is not identical to the kernel version).

  1. Open the Google Play store.
  2. In the search bar, enterpulse secure Look for the green, white, and black Pulse Secure logo.
  3. Select Pulse Secure.
    Special Info For Android Users:

    The Pulse Secure app is the required client for connecting to York's SSL VPN. However, depending on the manufacturer and or carrier of your device, you may need to use an earlier version called Junos Pulse:

    • If you have a Samsung smartphone, you may need to search for and install Junos Pulse for Samsung.
    • If you have a Galaxy Tab, you may need to search for and install Junos Pulse for Galaxy Tab 7.0.
  4. Start the application and accept the End User License Agreement.
  5. Tap Add Connection, and then:
    • For "Connection name", enter York College-CUNY VPN-Mobile.
    • Server URL depends on what group you belong in:
      • Faculty/Staff use https://vpn.york.cuny.edu
      • Students use https://vpn.york.cuny.edu/student
    • For "Username", enter your YorkID
    • Make sure "Authentication Type" is set to Password.
    • For "Realm" enter yorkcollege.local
    • Leave "Role" field blank.
  6. Tap Create Connection.
  7. Exit fully out of the app.
Friendly Reminder:
Please be aware that users (you) can connect only one device at a time to York's SSL VPN. If you try to connect another device while you already have a connection running on another device, say your desktop, you'll see a prompt asking whether you want to maintain the existing connection and cancel the new connection request, or break the existing connection and establish a new connection.