Section Information Technology Header

Information Technology

Deletion of Zoom Cloud Storage Files

CUNY’s Zoom cloud storage limit is approaching. Exceeding it will incur extra costs. Starting September 25, 2024, files older than 120 days in Zoom cloud storage will be deleted to meet our storage allocation.

Steps to Take

  • Delete unnecessary files.
  • Download files you wish to retain to your Microsoft 365 OneDrive, CUNY Dropbox, or your computer.

Additional Recommendations

  • Disable automatic meeting recordings and only record necessary meetings.
  • Set automatic recordings to save to Microsoft 365 OneDrive, CUNY Dropbox, or your computer instead of Zoom cloud storage.

For detailed instructions on managing your Zoom recordings and settings, please refer to the following resources on the Zoom website, including Zoom FAQs and CUNY IT Help:

Important Note

Deleted files can be recovered within 30 days. An alert will be sent seven days before a file is permanently deleted. For recovery instructions, see "Recovering a deleted local or cloud recording" on the Zoom website.

Thank you for taking immediate action to manage your Zoom cloud storage files and help CUNY stay within its storage allocation.

Please contact Help Desk if you have any questions about managing your Zoom cloud storage files.