Massimino, Phoebe
Associate Professor
Business and Economics
Phone: 718-262-2507
Office Location: AC-2C09
PMassimino@york.cuny.edu
Education
Degree | Institution | Field | Dates |
---|---|---|---|
PhD | City University of New York Graduate Center | Business | |
MPhil | City University of New York Graduate Center | Business | |
MBA | CUNY - Baruch College | Industrial Psychology | |
BA | CUNY - Queens College | Psychology and Anthropology |
Areas of Expertise
- Human Resource Management
Organizational Performance
Business Etiquette
Corporate Training and Development
Business Process Reengineering
Capacity Planning
Compliance and Quality Control
Articles in Field Of Expertise
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Carillo, I. M., Massimino, P. M. & Santella, A. J. "Exploring the Motivations of Nursing Students in New York State." American Journal of Health Studies. 37 2022: 7-18.
Massimino, P. & Turner, K. "Organizational Culture and Impact on Opportunities for Professional Advancement." Journal of Business and Economic Studies. 22 2018: 44-66.
Massimino, P., Joseph, M. & Kopelman, R. "Hospital Performance and Customer, Employee and Enterprise Directed Practices: Is the Mayo Clinic reputation Deserved?." International Journal of Management Cases. 17 2015: 28-48.
Massimino, P., Kopelman, R. & Joseph, M. "Explaining Hospital Performance via the Cube One Framework." Journal of Organizational Effectiveness. 2 2015: 73-90.
Massimino, P. & Kopelman, R. "Management Practices and Organizational Performance: A Longitudinal Analysis Using Cross-Lagged Data." Journal of Global Business Management. 8 2012: 58-65.
Massimino, P. & Kopelman, R. "Organization Structure and Productivity: Effects of Subunit Size, Vertical Complexity and Administrative Intensity on Operating Efficiency." Group and Organization Studies. 16 1991: 44-59.
Refereed Proceedings in Field Of Expertise
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Massimino, P. "The Impact of the Pandemic on Human Resource Managers." Northeast Business and Economics Association. 2022: 77-79.
Carillo, I. M., Massimino, P. M. & Santella, A. J. "Exploring the Motivation of Students Preparing to Enter the Nursing Profession." Northeast Business and Economics Association Proceedings. 2021: 36-38.
Massimino, P. M. & Carillo, I. M. "Hospital Characteristics and Patient Safety." Northeast Business and Economics Association Proceedings. 2019: 17-20.
Carillo, I. & Massimino, P. "Implications for the Efficient Design of Healthcare Facilities." Northeast Business and Economics Association Proceedings. 2018: 42-44.
Massimino, P. & Turner, K. "Business Etiquette and Career Advancement: Do Manners Still Matter?." Northeast Business and Economics Association Proceedings. 2017: 188-190.
Massimino, P. "Employee Resistance to Change: Moral Courage or Mutiny?." Northeast Business and Economics Association Proceedings. 2016: 167-170.
Massimino, P. & Turner, K. "Organizational Culture and Impact on Opportunities for Advancement." Northeast Business and Economics Association Proceedings. 2015: 178-181.
Massimino, P., Kopelman, R. & Joseph, M. "Explaining Hospital Performance with the Cube One Framework: Is the Reputation of the Mayo Clinic Deserved?." Proceedings of the Southern Management Association. 2013: 120-138.
Presented Papers, Lectures, and Exhibitions and Performances
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" The Impact of the Pandemic on Human Resource Managers " 2022: Northeast Business and Economics Association Annual Meeting.
" Exploring the Motivation of Students Preparing to Enter the Nursing Profession " 2021: Northeast Business and Economics Association Annual Meeting.
" Hospital Characteristics and Patient Safety " 2019: Northeast Business and Economics Association Annual Meeting.
" Implications for the Efficient Design of Healthcare Facilities " 2018: Northeast Business and Economics Association Annual Meeting.
" Business Etiquette and Career Advancement: Do Manners Still Matter? " 2017: Northeast Business and Economics Association Annual Meeting.
" Employee Resistance to Change: Moral Courage or Mutiny? " 2016: Northeast Business and Economics Association Annual Meeting.
" Organizational Culture and Impact on Opportunities for Advancement " 2015: Northeast Business and Economics Association Annual Meeting.
" Explaining Hospital Performance with the Cube One Framework: Is the Reputation of the Mayo Clinic Deserved? " 2013: Southern Management Association.
" Junior Jumpstart " 2000: Baruch College Juniors.
" Techniques for Service Quality Improvement " 1987: Northeast Decision Sciences Institute.
Professional Honors, Prizes, Fellowships
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York College Alumni Association: Distinguished Faculty Award: 2019.
York College Student Government Association: Club Advisor of the Year: 2018-2019.
York College National Society of Leadership and Success: Excellence in Teaching Award: 2018-2019.
York College Learning Center Certificate of Recognition for Partnership: 2017.
Emily Post Institute: Certified Business Etiquette Trainer: 2016 - present.
Society for Human Resource Management (SHRM) Certificate of Recognition: 2016.
CUNY: Sidney I. Lirtzman Award for Outstanding Dissertation in a Business Discipline: 1995.
New York State PTA Honorary Life Membership: 2011.
NYS Assemblyman Thomas Alfano “Woman of Distinction Award”: 2009.
PTSA: H. Frank Carey Award for Outstanding Performance and Lasting Contribution: 2007.
Sewanhaka Federation of Teachers Award: “Making a Difference: Exemplary Service Award for Parents”: 2007.
Nassau Region PTA: “Winifred Pratt Newsletter Award”; second prize for best PTA newsletter in Nassau County: 2007.
JPMorgan Chase: Consumer Finance All Star Award: 2003.
JPMorgan Chase: Ideas for Innovation Award: 2003.
JPMorgan Chase: NCS Profiles in Diversity Award: 1999.
Grants-In-Aid
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PSC CUNY Grant, Hospital Characteristics and Patient Safety. 2022: $5250.
PSC CUNY Grant, Business Etiquette and Impact on Career Advancement. 2016: $5970.
Other Professional Activities and Public Service
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Southern Management Association - Reviewed and evaluated manuscripts for possible inclusion and publication by the Southern Management Association annual conference: 2012-2016.
The Cooper Union. Parent Council Member. Meetings focus on identifying parent interests, developing strategies for acquiring financial support for the Annual Fund and coordinating communication with fellow Cooper parents: 2007-2011.
Sewanhaka Central Council of PTAs. Former; President (2008-2010), Vice President and Chairperson of the Career and Technology Committee, Recording Secretary and Chairperson of the Audit Committee, Legislation Committee, Nominating Committee and Scholarship Committee, Newsletter Editor: 2002-2014, 2017-2018.
Sewanhaka Central High School District. Parent Representative for the Title I - Title V District Committee. Served in the capacity of Higher Education representative. Reviewed grants and expenditures to assist at-risk students to achieve State Standards: 2007.
H. Frank Carey High School PTSA. Former Legislative Chairperson, Vice President and Chairperson of the Audit committee. Delegate to the Central Council PTA: 2005-2007, 2009-2012.
Washington Street School, Editor of PTA Newsletter: 2006-2007.
Site Based Team Washington Street School, Franklin Square. As an elected member of the committee, worked with parents, teachers and administrators to develop an age-appropriate Learning Skills program, “Strategies for Effective Learning”, to assist students with Time Management, Language Arts, Homework, Test taking, Organization and Research Skills. A series of four Booklets were distributed to teachers and parents for Kindergarten, Grades 1-2, Grades 3-4, and Grades 5-6: 1996-1998.
Teach Religious Instruction: 1999-2020.