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Massimino, Phoebe
 

Massimino, Phoebe

Curriculum Vitae

Associate Professor
Business and Economics

Phone: 718-262-2507
Office Location: AC-2C09
PMassimino@york.cuny.edu

Education

Degree Institution Field Dates
PhD  City University of New York Graduate Center     
MPhil  City University of New York Graduate Center     
MBA  CUNY - Baruch College     
BA  CUNY - Queens College     
Phoebe Massimino has a Ph.D. in Business from CUNY, an MBA in Industrial Psychology from Baruch, and a BA with a double major in Psychology and Anthropology from Queens College. Her Doctoral Dissertation won the Sidney Lirtzman Award for Outstanding Dissertation in Business. She has published several articles on factors related to organizational performance. Dr. Massimino has over 25 years experience in the financial services industry, most recently as a Vice President at JPMorgan Chase. In the public sector, she managed the Personnel function for a school district. Dr. Massimino's teaching focuses on Human Resource Management. Her PTA volunteer work focused on parent education to assist families in recognizing and dealing with problem situations. She was honored with the “Making a Difference Award” from the Sewanhaka Federation of Teachers, and a “Woman of Distinction” award from her State Assemblyman.

Areas of Expertise

Human Resource Management
Project Management
Teaching at the Undergraduate and Graduate level
Corporate Training and Development
Business Process Reengineering
Capacity Planning
Compliance and Quality Control

Articles in Field Of Expertise

P. Massimino and K. Turner. "Organizational Culture and Impact on Opportunities for Professional Advancement." Journal of Business and Economic Studies. 22 2018: 44-66.

P. Massimino, M. Joseph and R. Kopelman. "Hospital Performance and Customer, Employee and Enterprise Directed Practices: Is the Mayo Clinic reputation Deserved?." International Journal of Management Cases. 17 2015: 28-48.

P. Massimino, R. Kopelman and M. Joseph. "Explaining Hospital Performance via the Cube One Framework." Journal of Organizational Effectiveness. 2 2015: 73-90.

P. Massimino and R. Kopelman. "Management Practices and Organizational Performance: A Longitudinal Analysis Using Cross-Lagged Data." Journal of Global Business Management. 8 2012: 58-65.

P. Massimino and R. Kopelman. "Organization Structure and Productivity: Effects of Subunit Size, Vertical Complexity and Administrative Intensity on Operating Efficiency." Group and Organization Studies. 16 1991: 44-59.

Refereed Proceedings in Field Of Expertise

I. Carillo, P. Massimino & A. Santella. "Exploring the Motivation of Students Preparing to Enter the Nursing Profession." Northeast Business and Economics Association Proceedings. 2021: .

I. Carillo & P. Massimino. "Hospital Characteristics and Patient Safety." Northeast Business and Economics Association Proceedings. 2019: 17-20.

I. Carillo & P. Massimino. "Implications for the Efficient Design of Healthcare Facilities." Northeast Business and Economics Association Proceedings. 2018: 42-44.

P. Massimino & K. Turner. "Business Etiquette and Career Advancement: Do Manners Still Matter?." Northeast Business and Economics Association Proceedings. 2017: 188-190.

P. Massimino. "Employee Resistance to Change: Moral Courage or Mutiny?." Northeast Business and Economics Association Proceedings. 2016: 167-170.

P. Massimino & K. Turner. "Organizational Culture and Impact on Opportunities for Advancement." Northeast Business and Economics Association Proceedings. 2015: 178-181.

P. Massimino, R.Kopelman and M. Joseph. "Explaining Hospital Performance with the Cube One Framework: Is the Reputation of the Mayo Clinic Deserved?." Proceedings of the Southern Management Association. 2013: 120-138.

P. Massimino and R. Kopelman. "Organization Structure and Productivity: Effects of Subunit Size, Vertical Complexity and Administrative Intensity on Operating Efficiency." Proceedings from the Eastern Academy of Management. 26 1989: 185-189.

Presented Papers, Lectures, and Exhibitions and Performances

" Exploring the Motivation of Students Preparing to Enter the Nursing Profession " 2021: Northeast Business and Economics Association Annual Meeting.

" Hospital Characteristics and Patient Safety " 2019: Northeast Business and Economics Association Annual Meeting.

" Implications for the Efficient Design of Healthcare Facilities " 2018: Northeast Business and Economics Association Annual Meeting.

" Business Etiquette and Career Advancement: Do Manners Still Matter? " 2017: Northeast Business and Economics Association Annual Meeting.

" Employee Resistance to Change: Moral Courage or Mutiny? " 2016: Northeast Business and Economics Association Annual Meeting.

" Organizational Culture and Impact on Opportunities for Advancement " 2015: Northeast Business and Economics Association Annual Meeting.

" Explaining Hospital Performance with the Cube One Framework: Is the Reputation of the Mayo Clinic Deserved? " 2013: Southern Management Association.

" Junior Jumpstart " 2000: Baruch College Juniors.

" Techniques for Service Quality Improvement " 1987: Northeast Decision Sciences Institute.

Professional Honors, Prizes, Fellowships

York College Alumni Association: Distinguished Faculty Award: 2019.

York College Student Government Association: Club Advisor of the Year: 2018-2019.

York College National Society of Leadership and Success: Excellence in Teaching Award: 2018-2019.

Emily Post Institute: Certified Business Etiquette Trainer: 2016 - present.

CUNY: Sidney I. Lirtzman Award for Outstanding Dissertation in a Business Discipline: 1995.

New York State PTA Honorary Life Membership: 2011.

NYS Assemblyman Thomas Alfano “Woman of Distinction Award”: 2009.

PTSA: H. Frank Carey Award for Outstanding Performance and Lasting Contribution: 2007.

Sewanhaka Federation of Teachers award: “Making a Difference: Exemplary Service Award for Parents”: 2007.

Nassau Region PTA: “Winifred Pratt Newsletter Award Runner-Up” Award; second prize for best PTA newsletter: 2007.

JPMorgan Chase: Consumer Finance All Star Award: 2003.

JPMorgan Chase: Ideas for Innovation Award: 2003.

JPMorgan Chase: NCS Profiles in Diversity Award: 1999.

Grants-In-Aid

PSC CUNY Grant, Business Etiquette and Impact on Career Advancement. 2016: $5970.

Other Professional Activities and Public Service

Southern Management Association - Reviewed and evaluated manuscripts for possible inclusion and publication by the Southern Management Association annual conference: 2012-2016.

The Cooper Union. Parent Council Member. Meetings focus on identifying parent interests, developing strategies for acquiring financial support for the Annual Fund and coordinating communication with fellow Cooper parents: 2007-2011.

Sewanhaka Central Council of PTAs. Former; President (2008-2010), Vice President and Chairperson of the Career and Technology Committee, Recording Secretary and Chairperson of the Audit Committee, Legislation Committee, Nominating Committee and Scholarship Committee, Newsletter Editor: 2002-2014, 2017-2018.

Sewanhaka Central High School District. Parent Representative for the Title I - Title V District Committee. Served in the capacity of Higher Education representative. Reviewed grants and expenditures to assist at-risk students to achieve State Standards: 2007.

H. Frank Carey High School PTSA. Former Legislative Chairperson, Vice President and Chairperson of the Audit committee. Delegate to the Central Council PTA: 2005-2007, 2009-2012.

Washington Street School, Editor of PTA Newsletter: 2006-2007.

Site Based Team Washington Street School, Franklin Square. As an elected member of the committee, worked with parents, teachers and administrators to develop an age-appropriate Learning Skills program, “Strategies for Effective Learning”, to assist students with Time Management, Language Arts, Homework, Test taking, Organization and Research Skills. A series of four Booklets were distributed to teachers and parents for Kindergarten, Grades 1-2, Grades 3-4, and Grades 5-6: 1996-1998.

Teach Religious Instruction: 1999-present.