Information Technology

Information Technology

Multi-Factor Authentication (MFA)

Resource on MFA

Below you will find additional information on what Multi-Factor Authentication is all about. However, if you do not have a cell phone to receive the multi-factor code at this time Multi-Factor Authentication will not work properly for you. If this is the case contact our Service Desk by filling out the following form and cut and paste the following message in the comments:

" I do not have a cell phone and therefore cannot participate in the MFA additional security at this time, please reset my account"

Remove MFA - ( For Students Only) IT department will validate your request. If the statement above is not in the comments section of the form we will not be able to remove MFA.

As part of ongoing efforts to protect digital identities and related York College information, Information Technology in following guidance and security protocols from our Central Office and other campuses have enabled multi-factor authentication (MFA) for student Office 365 email services ( Will also be enabled for faculty staff as we move to Office 365 email services as well).

Multi-factor authentication (MFA) for Office365 email login has become mandatory for students starting in March 2021.  Multi-factor authentication (MFA) is a security enhancement that requires two forms of verification when using your Office365 Login and adds critical protection for your sign-on credentials.

We are deploying MFA for CUNY Office 365 Logon in response to a dramatic rise in the scope and sophistication of phishing, spear phishing, and malware attacks that are targeting our students, faculty, and staff. The high rate of successfully compromised passwords is a severe and pervasive threat to information security at York College.

Once MFA is activated you will start to receive alerts when you go to login to Office365 asking you to set up your MFA credentials.  

Information on how to enroll in MFA: ( You can go to and if you are a student login with your student account or if you are staff you can use your CUNYfirst credentials and go to your profile at the top right corner, under your name and then click on "View Account" then go to the tile "Security Info" here you can add phone numbers for the system to contact you when authenticating your identity. You can also follow directions below)

How do I Enroll in MFA?

Additional information on security awareness and cybersecurity:

CyberSecurity Awareness

If you need help, contact IT Services. All requests can be initiated via:

York College

Information Technology