Multi-Factor Authentication (MFA)

Contact IT Support Services for help if you run into issues with the directions provided here. Support can be found by visiting the Welcome Center at the main entrance of the Academic Core building, sign in to the Qless kiosk and select "IT". A representative will summon you as soon as they become available. In the meantime follow the video instructions step by step found in this link: https://cunyithelp.cuny.edu/csp?id=kb_article_view&sysparm_article=KB0013795

While the Microsoft Authenticator app is the easiest and most supported option for MFA, we understand that not everyone has access to an appropriate mobile device. Alternative methods are available but should only be used if absolutely necessary due to limited support, setup time, and availability.

If you are unable to use Microsoft Authenticator, please contact IT , as alternative setups require additional time. Use the YConnect Quick Form select "MFA Options Request" from the category drop down, provide brief description and submit .

One supported alternative is the Feitian OTP C200, a small standalone device that offers similar security without relying on Microsoft or mobile platforms. If you choose to purchase one, be aware:

• A separate activation key must be requested from the vendor.

• Once you have the device and key, submit them to IT so we can initiate a secure ticket with Central.

• Central will assign a unique factor to the device using its serial number and activation key.

York will have a limited number of OTP C200s available while we assess broader support needs. Although this option is less convenient than the Authenticator app, it ensures no one is left behind during this transition.

If this applies to you, please act now using the instructions above so we can assist you promptly.

Multi-factor authentication (MFA) is a security enhancement that requires two forms of verification when using your Office365 Login and adds critical protection for your sign-on credentials.

MFA for CUNY Office 365 Logon was deployed in 2021 due to a dramatic rise in the scope and sophistication of phishing, spear phishing, and malware attacks that are targeting our students, faculty, and staff. The high rate of successfully compromised passwords is a severe and pervasive threat to information security at York College. In 2025 we are once again having to take additional steps to protect against cyber threats and are expanding our MFA coverage to include additional core University applications.

Once MFA is activated you will receive alerts when you go to login to CUNY core systems as you have with Office365 previously asking you to set up your MFA credentials.  

For additional information on MFA visit CUNY MFA Website

MFA is also used for VPN access. Click on this link if you need to connect remotely to a computer on campus MFAVPN

 CUNY is adding multi-factor authentication (MFA) to CUNY Login. CUNY Login MFA will provide more secure access to CUNY applications and services and better protect your and CUNY’s data from cyber-attack.