General IT Services
Call Center Support Ext. 5311
The York College IT Support Call Center
Standard IT Services
Standard IT services can be requested via contact to our Call Center at Ext. 5311 while on campus or 718-262-5311 off campus. You can also request standard IT services by using our IT Service Desk Self Service Portal for all Students, Faculty and Staff only.
Computer Access & Email Account Requests
Request for accounts which provide computer access to network resources and email is sourced via authorized onboarding processing departments. Below are details on how this works and who you need to contact if you have this need.
These Walk-Up services are available during normal Library business hours at the IT Service Desk Library location on the third floor of the Academic Core room AC-3G01.
My Remote Access Services
Visit this page for information on mobile access to campus technology and other resources
IT Virtual Hours
IT representatives are available to speak with you and assist you with your York College technology needs and challenges.
Welcome to the IT Support - Virtual Office Hours
Log in using your CUNYfirst credentials (e.g. FirstName.LastNameNN@login.cuny.edu)
Services: Password Resets, Wifi, Wireless Device Config,
Remote Access, CUNYfirst and Blackboard and HyFlex Support
Please make sure to submit your question to get in the queue. During peak times there could be delays. We appreciate your understanding. Drop in anytime during hours of coverage or use https://www.york.cuny.edu/it/e-forms/itts link to submit IT related support needs
We would not be able to provide personal information without photo ID shown to camera