Office of the Bursar

94-20 Guy R. Brewer Boulevard
Room AC 1H01
Jamaica, NY 11451

Phone
718-262-2186
718-262-2185

Fax
718-262-3814

Students are responsible to Drop Courses Before the First Day of Classes to Avoid a Tuition Liability.

FAQ

Bursar Frequently Asked Questions

What if I cannot pay my entire balance at once?

The City University of New York has contracted with NELNET, an outside agency that administers tuition payment plans for students.

By applying early, payments can be spread over five months, beginning in July for the fall semester and beginning in December for the spring semester. Tuition payment plans are also available during the summer session.   

Please see the tutorial on payment plan below:

http://cisweb.cuny.edu/cunyfirst/videos/training-simulations/Nelnet-Training-Video-Captioned/cuny-make-a-payment.mp4

back to top


What if my bill is covered by financial aid?

Students receiving Financial Aid that satisfies all outstanding registration charges for the semester will have a positive service indicator placed on their accounts and classes will not be deregistered.

*If you do not plan to attend the semester, you must either drop all courses by logging onto CUNYfirst or visiting the Office of the Registrar, in Room AC-1H06, before the first day of classes to avoid incurring a tuition liability.*   

back to top


What happens if I fail to settle my registration bill by the due date?

Courses may be deregistered if payment is not received by the due date. 

*If you do not plan to attend the semester, you must either drop all courses by logging onto CUNYfirst or visiting the Office of the Registrar, in Room AC-1H06, before the first day of classes to avoid incurring a tuition liability.*  

back to top


What happens if I joined the payment plan and my financial aid is approved after?

Once your financial aid is approved and your awards appear on CUNYFIRST, you must contact NELNET to have your payment plan either modified or canceled.

back to top


If I owe money for a previous semester, will my account be blocked?

Students that have outstanding balances will have a negative service indicator placed on their account. What is a negative service indicator? A negative service indicator will prevent a student from registering for classes or receiving any additional services from any department within the institution. 

back to top

What are student financial aid or tuition refunds?

When a student’s account reflects more financial aid (e.g. federal loans, scholarships, Pell, etc.) or payments than necessary to cover tuition and fees, the student may be eligible for a refund. Refunds are generally processed by CUNY on a weekly basis. Students who do not opt to enroll in Direct Deposit will receive a check to their mailing address.

back to top

I am filing my taxes and need proof that I paid for school. When will I receive my 1098T form?

All students that are entitled to a 1098T form will receive one. Forms are mailed directly from The City University of New York to the mailing address listed on file.  The forms will be sent no later than January 31st.  If you have not received your 1098T form by February 15th, contact the Bursar’s Office for assistance at either 718-262-2185 or 718-262-2186.  In addition, students may view and print their 1098T forms online via the self-service page.

Self Service >> Campus Finances >> View 1098T

General information regarding the 1098T form may also be found at www.cuny.edu/1098tfaq

back to top