- To offer exceptional customer service to all stakeholders in accordance with City University of New York, State and Federal guidelines via the service window, phone and email.
- To provide guidance towards establishing appropriate fiscal practices.
- To help students achieve their academic goals by providing information about all available payment options.
- To ensure accurate, efficient and concise information is disseminated to our students, faculty, staff, and other stakeholders.
- To accurately process financial transactions in a timely manner.