Skip to Main Content

LockDown Browser FAQs

Frequently asked questions regarding Respondus LockDown Browser

What is LockDown Browser

Watch the video below (up to 1:14 ) to have basic understanding of LockDown Browser.  No need to watch the video after 1:14 as you do not use webcam in tests and exams.

If your course uses Respondus LockDown Browser for tests and exams, your professor will state it in the syllabus.  In this case, you won't be able to access tests with a standard web browser. If this is tried, an error message will indicate that the test requires the use of LockDown Browser. Simply start LockDown Browser and navigate back to the test or exam to continue.

Downloading the LockDown Browser

  • If you use a Windows, Mac, or Chromebook, you can download the LockDown Browser
  • If you use an iPad, you can download the LockDown Browser from the Apple App Store

Using LockDown Browser on a Windows or macOS

Follow the instructions in the Student Guide to Respondus LockDown Browser for Windows and macOS

Using LockDown Browser on a Chromebook

Follow the instructions in the Student Guide to Respondus LockDown Browser for Chromebook

Using LockDown Browser on an iPad

 Follow the instructions in the Student Guide to Respondus LockDown Browser for iPad

For more information on the LockDown Browser, check out CUNY’s Respondus LockDown Browser FAQs for Students page.

Questions or Need Help

Contact the Bb Support Team from the CTLET Bb organization or "Bb & Tech Support" link on your course menu.

CTLET Bb Organization    Bb and Tech support link