Operational Unit Assessment

Assessment of operational or non-academic units.

What is Operational Unit Assessment 

Operational unit assessment is defined as a systematic and continuous process of collecting, analyzing and using information to improve the unit functions, roles and services as defined in the unit mission, goals and outcomes. Assessment of operational units measures two types of outcomes, Student Learning Outcomes (SLOs) and Operational/Support Outcomes (SOs).

  • SLOs are measurable statements derived from the unit goals that state the expected knowledge, skills values and dispositions that students are expected to attain as a result of the learning experience.
  • SOs are measurable operational outcomes derived from the unit goals that state how the unit expects to perform and/or deliver the information