Section Office of Institutional Effectiveness and Strategic Planning Header

Office of Institutional Effectiveness and Strategic Planning

AESS Unit Assessment

The Administrative, Educational, and Student Support (AESS) unit assessment is a systematic process of collecting, analyzing, and using information to improve unit functions, roles, and services as defined in its mission, goals, and outcomes. It measures Student Learning Outcomes (SLOs) and Operational Outcomes.

  • SLOs are measurable statements derived from the unit goals that state the expected knowledge, skills values, and dispositions that students are expected to attain as a result of the learning experience.
  • SOs are measurable outcomes derived from the unit goals that state how the unit expects to perform and/or deliver the information/services.

AESS Unit Assessment answers the following questions:

  1. Who we are, what we do, who we serve and why?

  2. How do we do what we say we do and do we do it well?

  3. How do we know we are doing what we said we are doing?

  4. How can we improve what we are doing to better fulfill our mission, goals, and outcomes