Office of the Ombudsperson

York College’s impartial Ombudsperson office offers confidential assistance to students with college-related concerns, complaints, or disputes not resolved through traditional channels. We also provide information and clarification on college policies and procedures.

Savitrie Rampersaud, Ombudsperson

Mrs. Savitrie Rampersaud
Ombudsperson
AC-2F01A
ombudsperson@york.cuny.edu

Goals

Our goals include:

  • Raising awareness, understanding, and utilization of the Ombuds Services.
  • Educating students about the fair and equitable process for resolving issues and concerns.
  • Establishing a systemic feedback process to facilitate continuous process improvement.

Services

We provide guidance to help address both academic and non-academic issues. Our services include:

Student Complaint

All complaints are taken seriously and will be reviewed by the appropriate departments responsible for such submissions. You should expect to receive an acknowledgment and follow-up. 

Student Affairssubsite

Revised: November 22, 2025