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Sarwar, Jahed
 

Sarwar, Jahed

Systems Administrator
Senior College Laboratory Technician
Library

Phone: 718-262-5218
Office Location: AC-3G03C
jsarwar@york.cuny.edu
https://libguides.york.cuny.edu/tech-support

Office Hours  
Monday, Tuesday, Thursday  9:00 am- 5:00 pm (On-Campus) 
Wednesday & Friday  9:00 am- 5:00 pm (Remotely) 

Education

Degree Institution Field Dates
MLS  Queens College, The City university of New York  Library and Information Science  2014-2017 
MS  Brooklyn College, The City university of New York  Information Systems  2010-2012 
BS  York College, The City University of New York  Information Systems Management  1999-2003 

Mr. Sarwar's expertise consists in the field of computer science, library science, and information technology. As the Library Department's liaison to the IT Department, he facilitates communication between Academic and IT department Administrators and coordinates with them on technology-related issues. A core part of his current responsibilities involves the management of complicated and technical library resources and the assistance he provides to students and faculty. Being a Systems Admin, Mr. Sarwar coordinates the interface between the York College Library and electronic vendors/producers regarding information, products, and services. He observes a number of IT infrastructures powering the library department, including; network, hardware, and software— both on campus and remotely.

As a representative of the CUNY-YORK leadership, Mr. Sarwar's objective is to assist his colleagues responsible for CUNY-wide projects— on behalf of the PSC.

Areas of Expertise

Platforms— Mac OS X, Windows 7/ Windows 8/ Windows10/ Windows 11.
Applications— Microsoft Office, Outlook, Publisher, Visio, Microsoft Visual Studio, Mathematica, Maple, SPSS, Project, Adobe Photoshop, Adobe Dream weaver, VMware, ILLiad, Aleph, Microsoft office 365.
eLearning & Content Authoring Tools— Snagit, Captivate, Camtasia, Articulate, Microsoft Teams.
Network— LAN/WAN, FTP, TCP/IP, Telnet, Firewalls, Routers, Switch, Hubs, Gateways,
Modems, Active Directory, Domain, DNS Server, DHCP Server.
VPN— Pulse secure, GlobalProtect, VMware.
Cloud services— Dropbox, Google Cloud Platform, Microsoft OneDrive, Adobe Creative Cloud, Amazon Web Services.
Languages— Microsoft Visual C++® Microsoft Visual Basic®, Java, HTML, CSS.
Database— Microsoft SQL Server and Microsoft Access.
Remote Desktop Support— LogMeIn, TeamViewer, Zoom, AnyDesk, Quick Assist
Library Automation & management system— ILLiad Resource Sharing Management Service, PaperCut print management system, MyPC Reservation System, ScannX systems & Print Services with IoT technology

Books in Field Of Expertise

Sarwar, Mohammed Jahed. Kobita kotha bole. Dhaka, [Bangladesh]: Asiad, 2009. 65.

Articles in Field Of Expertise

Sarwar, Mohammed. "York Library and IT Services Transforming into Virtual Services." LibWire, Newsletter Library.2022. from York College Library Spring 2022: .

Sarwar, Mohammed. "The Story Behind York College (CUNY) and Cisco Partnership." LibWire, Newsletter Library.2022. from York College Library Spring 2022: .

Sarwar, Mohammed J. "Dropbox's app is getting an update—turn your smartphone into a PDF scanner and record screen activity from your desktop." LibWire, Newsletter Library.2021. from York College Library Spring 2021: .

Sarwar, Mohammed J. "All CUNY students, faculty, and staff have access to applications and services in the outbreak of a COVID-19 pandemic" LibWire, Newsletter Library.2021." LibWire, Newsletter Library.2021. from York College Library Spring 2021: .

Sarwar, Mohammed J. "Library Technology Refresh: Latest Hardware/Software Upgrades.." LibWire, Newsletter Library.2020. from York College Library Fall 2020: .

Sarwar, Mohammed J. "Virtual & Remote Solutions: Virtual & Remote Solutions for Faculty & Staff." LibWire, Newsletter Library.2020. from York College Library Fall 2020: .

Sarwar, Mohammed J. "York College Library's IT Project Deployment." LibWire, Newsletter Library.2019. from York College Library Spring 2019: .

Sarwar, Mohammed J. "York College Library's IT Project Deployment." LibWire, Newsletter Library.2018. From York College Spring 2018: .

Sarwar, Mohammed J. "Five Major IT Projects—At a Glance." LibWire, Newsletter Library. 11 (1) 2017:12. From York College: .

Sarwar, Jahed. "Queens Library Card Drive 2016." LibWire, Newsletter Library. 10 (1) 2016:7. From York College: .

Sarwar, Mohammed Jahed. "Library’s Laptop Loan Program." LibWire, Newsletter Library. 9 (1) 2015:10.. From York College: .

Sarwar, Mohammed Jahed. "Library’s IT Upgrades: Making Good Services Better." LibWire: Newsletter Library.7 (1) 2013:9.. From York College: .

Sarwar, Mohammed Jahed. "York College Library’s IT upgrade." PASSWORD: Newsletter Library.6(1) 2012:8. From York College: .

Sarwar, Mohammed Jahed. "IT Tech Tip." PASSWORD: Newsletter Library.5 (1) 2011:5. from York College: .

Professional Honors, Prizes, Fellowships

Professional Staff Congress of City University of New York "Unsung Heroes Award": June 06, 2022.

10 Years of Service Award at York College: July 28, 2016.

Certificate of Appreciation from York College, Continuing & Professional Education: December 2015.

York College Student Government Association Leadership and Excellence Award: 2014-2015.

York College Student Government Association “International Mother Language Day” Leadership and Excellence Award: February 23, 2013.

Dean’s List Certificate of Academic Excellence from York College: 2003-2004.

Grants-In-Aid

Professional Staff Congress, PSC-CUNY Professional Development Fund, Information System Management. received awards in 2022- 2023: .

Professional Staff Congress, PSC-CUNY Professional Development Fund, Organization and Management: Public Libraries. received awards in 2016- 2017: .

Library Association of CUNY (LACUNY), Dália Leonardo Library School Scholarship. received the award on June 12, 2015: .

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