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Sarwar, Jahed

Sarwar, Jahed

Senior College Laboratory Technician
Sr. Systems Administrator | Head of Operations – Technology Support and Copy Center Desk | FWS Supervisor
Library

Phone: (718) 262-5218
Office Location: AC-3G01B
Email: msarwar1@york.cuny.edu

With a strong foundation in information technology and library science, Mr. Sarwar brings a strategic approach to optimizing academic infrastructure through technology. As the primary liaison between York College Library and the Information Technology Department, he drives cross-functional collaboration, aligning institutional goals with digital transformation initiatives. His responsibilities include overseeing the college’s IT infrastructure within the library environment, ensuring seamless connectivity, integrating electronic vendor platforms, and expanding digital access. Mr. Sarwar applies project management best practices to streamline system workflows, enhance service delivery, and support data-driven decision-making. He serves as York College’s representative on the CUNY-wide OLS System Advisory Committee—addressing integrated library system performance and innovation across all campuses—and as a delegate to the University Faculty Senate, contributing to academic policy and governance at the university level. Mr. Sarwar also plays a pivotal role in institutional assessment processes, leading efforts such as the Academic Program Review Self-Study and compiling comprehensive annual statistical reports. Through ongoing collaboration with PSC-CUNY and cross-campus College Laboratory Technician (CLT) union representatives, he advocates for sustainable innovation, workforce development, and organizational resilience.

Office Hours

DayTime
Monday, Tuesday, Thursday, & Friday9:00 am- 5:00 pm (On-Campus)
Wednesday9:00 am - 5:00 pm (Remote work)

Education

DegreeInstitutionFieldDates
MBA Brooklyn College, The City university of New York Business Administration and Information Systems 2024 
certificate The Collaborative Institutional Training Initiative (CITI Program) HSR for Social & Behavioral Faculty, Graduate Students & Postdoctoral Scholars 2020 (Record ID 24441169) 
MLS Queens College, The City university of New York Library and Information Science 2017 
MS Brooklyn College, The City university of New York Information Systems 2012 
BS York College, The City University of New York Information Systems 2003 

Areas of Expertise

  • Supervision of work study students
  • Applications and software for academic use
  • Hardware and IT platform proficiency.
  • Systems for cloud computing and networking
  • Support for remote desktop connections
  • Library automation and management

Publications in Field Of Expertise

Other