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New to York?

Frequently Asked Questions for students and faculty new to York

Are the date's on the calendar subject to change?
All dates are subject to change without prior notification.

Bb says my class is "not currently available." What should I do?
This is a FAQ for the question on what a student should do if the Bb course says (not currently available).

Can an International Students work off-campus?
As an International Students can I work off-campus

Can I apply for an ePermit at any time?
When can I apply for ePermit

Can I choose to defer my graduation?
Can graduation be deferred

Can I earn two degrees at the same time?
Is it possible to earn more then one degree at the same time

Can I graduate without the posting of my ePermit course?
Can I graduate before my ePermit grade is posted

Can I improve my GPA after I graduation?
Can my GPA be changed after I graduate

Can I pick up my diploma at the college?
Can diplomas be picked up

Can I pick up my diploma if I have hold(s) on my account?
Do hold(s) on my account prevent my getting my diploma

Can I print out my Enrollment Verification letter at home?
Can I print out my Enrollment Verification letter at home

Can I readmit if I was academically dismissed or on probation?
Can students that have been academically dismissed or on probation readmit

Can I receive a grade change after graduation?
Can a grade change be submitted after I graduate

Can I register for classes, if I have "Hold(s)" on my account?
Can students with a"Hold(s)" on their record register for classes

Can I work on campus?
As an International students can I work on campus

Can’t find your course in Bb?
It takes 24 hours from the time you register in CUNYfirst for your course to show up in Blackboard.

Do I need to meet any criteria(s) in order to readmit?
What criteria(s) do I need to meet in order to readmit

Do I need to pay a fee to receive my Enrollment Verification letter?
Is there a fee for an Enrollment Verification letter

Do I need to pay a fee when I readmit?
Is there a fee attached to readmitting

Does ePermit only apply to CUNY schools? Can I take an ePermit at a Non- CUNY school?
Are ePermits only for CUNY schools or can I take an ePermit at a Non- CUNY school

How can I cancel an ePermit course?
Where do I cancel an ePermit course

How can I order a duplicate diploma with my current legal name?
Ordering a duplicate diploma with current legal name

How can I register for my classes on CUNYfirst?
Registering for classes on CUNYfirst

How do I add courses to my shopping cart?
How do I add courses to my shopping cart

How do I apply for graduation?
Applying for graduation

How do I claim my CUNYfirst account?
How do I claim my CUNYfirst account

How do I get my transcripts re-evaluated?
Can transcripts be re-evaluated

How do I know when courses are closed on CUNYfirst?
How can I tell that courses on CUNYfirst are closed

How do I stay in status?
How do International Students stay in status

How do I swap courses?
How do I go about swapping a courses

How is a student's transcript evaluated?
Who evaluates transcript credits

How many credits do I need to earn a degree at York?
How many credits are required for a degree at York

How many credits do I need in order to apply for graduation?
How many credits are required for graduation

How many Liberal Arts credits are required for graduation?
How do I know how many Liberal Arts credits are required for graduation

How many majors and minors can I declare?
Is there a limit to how many majors and minors I can declare

I applied late for the Spring graduation term; can I still attend the commencement ceremony?
Can I attend the commencement ceremony even though I applied late for Spring graduation

I lost my diploma, how can I order a duplicate copy?
How can I order a duplicate diploma

If I am a parent of a college student, do I have the right to see my child's education records, especially if I pay the bill?
As a parent of a college student do I have the right to see my child's education records

If I note a discrepancy in Degree Works, who can I speak to?
Who do I contact with Degree Works issues

If I place my courses in the shopping cart, does that guarantee that I have a seat in the class?
Once I place a courses in the shopping cart does that guarantee me a seat in the class

If I would like a parent, spouse and or family member to have access to my record, what form should I fill out?
What form do I fill out to give parent, spouse and or family member access to my record

My Call Forwarding
Use this to access call forwarding features remotely

My Courses: When? Where?
Find out when you need to show up for class and where class is held.

My Password
Forgot your Network Account password or need to activate it? Please use this Password Reset tool

Password Policy
This document illustrates what you will see when you log in on your campus Windows-based computer after your password has expired. It also illustrates how you could set a new password and self-service challenge questions.

PC Reservation Status
PC Reservation

Proofpoint End User Digest
Proofpoint provides comprehensive cybersecurity of email messaging systems

The degree requirements have changed since I entered into York College. Will that affect my graduation?
Will my graduation be effected, since changes have been made to the degree requirements

VPN Access
A Virtual Private Network (VPN) provides an encrypted connection between your off-campus computer and the YC campus network.

What AP scores does York College accept?
York College Accepts 5 types of scores:

What are the degree requirements for my major?
How do I find the degree requirements for my major

What can I do to prevent my directory information from being released?
How do I prevent my directory information from being released

What does "BL" (Blanket Credit) mean?
What happens when there isspecific course equivalent

What GPA is required for graduation?
How do I know what GPA is required for graduation

What grade point average (GPA) does an undergraduate need in order to graduate with honors?
How do I find out what GPA does an undergraduate need in order to graduate with honors

What happens after I apply for graduation?
What is the process after I apply for graduation

What if my child is a minor and he or she is taking classes at a local college while still in high school, do I have rights?
Do I have the right to view my child's record ifhe or she is taking classes as a high school student

What is an Enrollment Verification Letter?
What is an Enrollment Verification Letter

What is an ePermit?
How do I use an ePermit

What is Bb (Blackboard)?
Blackboard, or Bb as we say, is a "Learning Management System" or "LMS" like Google Classroom or PupilPath, it provides a virtual space in which your class can meet: where profs post materials, assignments and tests and where you can interact with them and your classmates.

What is Degree Works?
How can Degree Works be used

What is directory information?
How can I find my directory information

What is readmission?
How can I come back to York College

What is the College Residency requirement?
How do I find the college residency requirement

What is the difference between graduation (conferral) and commencement?
How do I find the difference between graduation (conferral) and commencement

What is the Major Residency requirement?
How do I find my major residency requirement

What is the turnaround time for this document?
What is the turnaround time for an Enrollment Verification letter

When can I pick up my diploma?
Can diplomas be picked up

When can I request a letter of completion?
When can completion letter be requested

When can I request a transcript?
When can transcript be requested after gradtuating

When do I apply for graduation?
How do I know when to apply for graduation

When do I need to readmit?
How can I readmit to York College

When do I register for classes?
When is registration

When does Registration begin and end for each term?
How do I know when Registration is

When I register for my courses online, I keep getting error messages, what should I do?
I keep getting an error message when trying to register

Where can I locate the Academic Calendar online?
Where can the Academic Calendar be found

Where can I request my official transcript?
Where do I order transcipts

Where do I submit my AP and or CLEP exam scores?
All Advanced Placement (AP) and CLEP exam scores can be mailed to the Office of the Registrar at York College.

Where to find Live Bb and Tech support for classes?
Find out where and when to find live! one-on-one support for Bb and Technologies for class.

Who can I contact if I have questions about CLEP exams and what York will accept?
Please review the CLEP exam equivalency information on the Certification Testing page. A score of 50 or better is needed to receive credit.

Who has access to my record?
Who has authorization to view my record

Who should I contact if I have any questions or concerns?
Contacting someone regarding questions or concerns

Why do I have a Registration Hold for Potential Graduate?
Potential Graduate with aRegistration Hold on record

Will the diploma show my major?
Does my major show on my diploma

Wired Connections
All offices on campus have network connections. However, your PC may need to be configured to communicate with college and the Internet.

Wireless Connections
Every wireless device must meet a certain set of requirements in order to connect to York WiFi. In order to ease the transition into the new semester, we strongly suggest that you prepare your Laptop/MAC book/Chrome Book/Tablet/Smart Phone from home before arriving on campus so you will be able to access the York College Wireless Network quickly and easily.

Would I be able to make copies of any documents on file?
Can a student copy documents on file

York College Chromebook Support
Access to all chromebook support options

York College Zoom Support
Access to all Zoom support options

York Wireless Network Access - PC/MAC WIFI
Wireless users with laptops, Macbook etc., will be required to download an agent. As the laptop users try to connect to the wireless LAN the agent will be downloaded automatically.

York Wireless Network Access - Android WIFI
How to Configure 802.1X on an Android Device to access York's YCWIFI Wireless Network

York Wireless Network Access - Guest WIFI
York College has two wireless local area networks. One is for all students, faculty, and staff to use and the other is for guests. Here you will find how to gain access to the guest wireless network.