Welcome to Fall 2020

Skip to Main Content Home
  • search
  • menu

Institutional Effectiveness and Strategic Planning

×
  • Accreditation Update 2020
  • Monitoring Report 2020
  • MSCHE Action June 2019
  • Monitoring Report 2019
  • Institutional Response 2018
  • MSCHE Action June 2018
  • Organizational Charts

 

OIE Intranet

Fall 2019 Factbook

Research Briefs

Survey Results

YAMS

COACHE

Contact Us

Office of Institutional Effectiveness and Strategic Planning, oiesp@york.cuny.edu

Dr. Lori Hoeffner
Ms. Nazia Naeem
Ms. Rachel Tsang

Customer Service Task Force Recommendations

Customer Service Task Force Recommendations

Recommendations
Loading

Download Customer Service Task Force Recomendations 4_13_2016.pdf — 106 KB

  • Future Students
    • Menu
    • Future Students

    • Freshman Admissions

      I have never attended college

    • Transfer Admission

      I studied at other post-secondary institutions

    • Graduate Admissions

      I graduated from a post-secondary institutions

    • International Admissions

      I'm not a US Resident / Citizen

    • Veterans Admission

      I served in the US military

    • Other Applicants

      Non-degree, Second Degree, Reactivation

    • Admission Team

      Meet the York College Admission Team

    • Campus Tour

      Take a virtual Tour of our campus

    • Financial Aid

      I need help paying for college
  • Current Students
    • Menu
    • Resources for Students
    • Online Services
      • Back to Current Students
      • Blackboard
      • Bookstore
      • CUNY ePermit
      • CUNYfirst
      • CUNYfirst MyInfo
      • DegreeWorks
      • Dropbox
      • e-mail / York Live
      • IT Self Service
      • Office 365
      • Parking Permits and Violations
      • Password Management
      • VPN
      • Zoom
    • Academics
      • Back to Current Students
      • Academics
      • Academic Advisement Center
      • Academic Calendar
      • Bulletin
      • Collaborative Learning Center
      • Commencement
      • Course Schedule
      • General Education
      • Honors Program
      • Percy E. Sutton SEEK program
      • Registrar
      • School of Arts & Sciences
        • Back to Academics
        • Arts & Sciences
        • Behavioral Sciences
        • Biology
        • Chemistry
        • Earth and Physical Sciences
        • English
        • History, Philosophy, and Anthropology
        • Mathematics and Computer Science
        • Performing and Fine Arts
        • World Languages, Literatures, and Humanities
      • School of Business & Information Systems
        • Back to Academic Affairs
        • Business & Information Systems
        • Accounting and Finance
        • Business and Economics
        • CUNY Aviation Institute
      • School of Health Sciences & Professional Programs
        • Back to Academic Affairs
        • Health Sciences & Professional Programs
        • Health & Human Performance
        • Health Professions
        • Nursing
        • Occupational Therapy
        • Social Work
        • Teacher Education
      • Writing Across the Curriculum
    • Student Affairs
      • Back to Current Students
      • Enrollment Management and Student Affairs
      • Athletics
      • Career Services
      • Center for Students with Disabilities
      • Child and Family Center
      • Counseling Center
      • Enrollment Management
        • Back to Student Affairs
        • Office of Enrollment Management
        • Admissions
        • Financial Aid
        • Testing
      • Health Services
      • Men's Center
      • Student Activities
        • Back to Student Affairs
        • Student Activities Office
        • Game Room
        • JumpStart
        • National Society of Leadership and Success
        • Student Government Association
        • York College Radio Station
      • TRIO
        • Back to Student Affairs
        • TRIO Programs
        • Student Support Services
        • York Enrichment Services
      • Veteran's Affairs
      • Women's Center
    • Resources
      • Back to Resources
      • Behavioral Intervention Team (BIT)
      • Center for Teaching, Learning and Educational Technologies (CTLET)
      • Calendar
      • Directory
      • Financial Aid Office
      • Library
      • LinkedIn Learning
      • Office of the Bursar
      • Public Safety
      • Senate
      • Scholarships Center
      • Study Abroad
      • The Milton G. Bassin Performing Arts Center
  • Faculty / Staff
    • Menu
    • Resources for Faculty / Staff
    • Online Services
      • Back to Faculty / Staff
      • AEMS | PR/Assist
      • Bookstore
      • Blackboard
      • CUNYFirst
      • DegreeWorks
      • Dropbox
      • e-mail
      • IT Self Service
      • Office 365
      • Parking Permits and Violations
      • Qualtrics
      • VPN
      • York Website / CMS
      • Zoom
    • Academic Affairs
      • Back to Faculty / Staff
      • Academic Affairs
      • Academic Advisement Center
      • Academic Calendar
      • Academic Affairs Newsletters
      • Bulletin
      • Faculty Development
      • Faculty Resources
      • General Education
      • Registrar
      • Research and Sponsored Program
      • School of Arts & Sciences
        • Back to Academics
        • Arts & Sciences
        • Behavioral Sciences
        • Biology
        • Chemistry
        • Earth and Physical Sciences
        • English
        • History, Philosophy, and Anthropology
        • Mathematics and Computer Science
        • Performing and Fine Arts
        • World Languages, Literatures, and Humanities
      • School of Business & Information Systems
        • Back to Academic Affairs
        • Business & Information Systems
        • Accounting and Finance
        • Business and Economics
        • CUNY Aviation Institute
      • School of Health Sciences & Professional Programs
        • Back to Academic Affairs
        • Health Sciences & Professional Programs
        • Health & Human Performance
        • Health Professions
        • Nursing
        • Occupational Therapy
        • Social Work
        • Teacher Education
      • Undergraduate Research
    • Administration
      • Back to Faculty / Staff
      • Administration
      • Office of the President
        • Back to Administrative
        • Office of the President
        • Government and Community Relations
        • Institutional Effectiveness and Strategic Planning
        • Diversity and Compliance
        • Legal Affairs and Labor Relations
      • Customer Service Task Force
      • Economic and Workforce Development
        • Back to Administrative Affairs
        • Office of Economic and Workforce Development
        • York College Learning Center
        • Small Business Development Center
        • START-UP-NY
      • Facilities and Planning
        • Back to Administrative Affairs
        • Office of Facilities and Planning
        • Building and Grounds
        • Environment Health and Safety
        • Performing Arts Center
        • Special Events Office
      • Financial Planning and Budget
        • Back to Administrative Affairs
        • Office of Financial Planning and Budget
        • Budget Office
        • Bursar Office
        • Business Office
        • Purchasing
      • Human Resources
      • Information Technology
        • Back to Administrative Affairs
        • Office of Information Technology
        • Applications Support and IT Administration
        • Infrastructure
        • Service Delivery
        • Web Systems
      • Institutional Advancement
        • Back to Administrative Affairs
        • Office of Institutional Advancement
        • Alumni Affairs
        • Annual Fund
        • Donor Relations
        • Give to York
        • Support Scholarships
        • York College Foundation
      • Institutional Assessment
      • Public Safety
    • Resources
      • Back to Faculty / Staff
      • Behavioral Intervention Team (BIT)
      • Center for Teaching, Learning and Educational Technologies (CTLET)
      • Calendar
      • Directory
      • Library
      • LinkedIn Learning
      • Marketing and Communications
      • Office of the Bursar
      • Printing Services
      • Senate
      • The Milton G. Bassin Performing Arts Center
      • Writing Across the Curriculum
  • Alumni / Friends
    • Menu
    • Alumni / Friends
    • Student in the field

      Institutional Advancement
    • alumni at graduation

      Alumni Association, Inc.
    • Performing

      The Milton G. Bassin Performing Arts Center
    • StartUp

      StartUp NY at York

Consumer Information
Contact York
Diversity and Compliance
Employment
Public Safety

Directory
Accessibility
Website
Copyright © 2020

York College / CUNY
94 - 20 Guy R. Brewer Blvd.
Jamaica, NY 11451
P: 718-262-2000

facebook twitter instagram youtube Directions  CUNY