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Massimino, Phoebe

Overview

Curriculum Vitae

  1. Education


    Degree Institution Field Dates
    PhD  City University of New York Graduate Center  Business   
    MPhil  City University of New York Graduate Center  Business   
    MBA  CUNY - Baruch College  Industrial Psychology   
    BA  CUNY - Queens College  Psychology and Anthropology   

  2. Full-Time Academic Experience


    Institution Rank Field Dates
    York College  Associate Professor  Business Administration/Human Resource Management  08/2017-present 
    York College  Assistant Professor  Business Administration/Human Resource Management  08/2010-07/2017 
    Molloy College  Assistant Professor  Management  01/2006-08/2007 

  3. Part-Time Academic Experience


    Institution Rank Field Dates
    Nassau Community College  Adjunct Instructor  Management  09/2007-05/2010 

  4. Non Academic Experience


    Place of Employment Title Date
    Floral Park Bellerose School District  Personnel  11/2007-08/2010 
    JPMorgan Chase  Vice President  3/1978-06/2005 

  5. Employment Record At This Institution

    Rank Dates
    Associate Professor  08/2017 - present 
    Assistant Professor  08/2010 - 07/2017 

  6. Publications In Field Of Expertise

    1. Books:
    2. Papers in Professional Journals:
      1. Articles:

        Carillo, I. M., Massimino, P. M. & Santella, A. J. "Exploring the Motivations of Nursing Students in New York State." American Journal of Health Studies. 37 2022: 7-18.

        Massimino, P. & Turner, K. "Organizational Culture and Impact on Opportunities for Professional Advancement." Journal of Business and Economic Studies. 22 2018: 44-66.

        Massimino, P., Joseph, M. & Kopelman, R. "Hospital Performance and Customer, Employee and Enterprise Directed Practices: Is the Mayo Clinic reputation Deserved?." International Journal of Management Cases. 17 2015: 28-48.

        Massimino, P., Kopelman, R. & Joseph, M. "Explaining Hospital Performance via the Cube One Framework." Journal of Organizational Effectiveness. 2 2015: 73-90.

        Massimino, P. & Kopelman, R. "Management Practices and Organizational Performance: A Longitudinal Analysis Using Cross-Lagged Data." Journal of Global Business Management. 8 2012: 58-65.

        Massimino, P. & Kopelman, R. "Organization Structure and Productivity: Effects of Subunit Size, Vertical Complexity and Administrative Intensity on Operating Efficiency." Group and Organization Studies. 16 1991: 44-59.

      2. Proceedings:
        1. Refereed Proceedings

          Massimino, P. "The Impact of the Pandemic on Human Resource Managers." Northeast Business and Economics Association. 2022: 77-79.

          Carillo, I. M., Massimino, P. M. & Santella, A. J. "Exploring the Motivation of Students Preparing to Enter the Nursing Profession." Northeast Business and Economics Association Proceedings. 2021: 36-38.

          Massimino, P. M. & Carillo, I. M. "Hospital Characteristics and Patient Safety." Northeast Business and Economics Association Proceedings. 2019: 17-20.

          Carillo, I. & Massimino, P. "Implications for the Efficient Design of Healthcare Facilities." Northeast Business and Economics Association Proceedings. 2018: 42-44.

          Massimino, P. & Turner, K. "Business Etiquette and Career Advancement: Do Manners Still Matter?." Northeast Business and Economics Association Proceedings. 2017: 188-190.

          Massimino, P. "Employee Resistance to Change: Moral Courage or Mutiny?." Northeast Business and Economics Association Proceedings. 2016: 167-170.

          Massimino, P. & Turner, K. "Organizational Culture and Impact on Opportunities for Advancement." Northeast Business and Economics Association Proceedings. 2015: 178-181.

          Massimino, P., Kopelman, R. & Joseph, M. "Explaining Hospital Performance with the Cube One Framework: Is the Reputation of the Mayo Clinic Deserved?." Proceedings of the Southern Management Association. 2013: 120-138.

        2. Non-Refereed Proceedings
    3. Chapters in Books:
    4. Government Reports or Monographs
    5. Book Reviews:

  7. Other Publications

    1. Books:
    2. Papers in Professional Journals:
      1. Articles:
      2. Proceedings:
        1. Refereed Proceedings
        2. Non-Refereed Proceedings
    3. Chapters in Books:
    4. Government Reports or Monographs
    5. Book Reviews:

  8. Presented Papers, Lectures, And Exhibitions And Performances

    "The Impact of the Pandemic on Human Resource Managers" 2022: Northeast Business and Economics Association Annual Meeting.

    "Exploring the Motivation of Students Preparing to Enter the Nursing Profession" 2021: Northeast Business and Economics Association Annual Meeting.

    "Hospital Characteristics and Patient Safety" 2019: Northeast Business and Economics Association Annual Meeting.

    "Implications for the Efficient Design of Healthcare Facilities" 2018: Northeast Business and Economics Association Annual Meeting.

    "Business Etiquette and Career Advancement: Do Manners Still Matter?" 2017: Northeast Business and Economics Association Annual Meeting.

    "Employee Resistance to Change: Moral Courage or Mutiny?" 2016: Northeast Business and Economics Association Annual Meeting.

    "Organizational Culture and Impact on Opportunities for Advancement" 2015: Northeast Business and Economics Association Annual Meeting.

    "Explaining Hospital Performance with the Cube One Framework: Is the Reputation of the Mayo Clinic Deserved?" 2013: Southern Management Association.

    "Junior Jumpstart" 2000: Baruch College Juniors.

    "Techniques for Service Quality Improvement" 1987: Northeast Decision Sciences Institute.

  9. Patents

    None

  10. Work In Progress

    1. Books in progress:
    2. Papers in Progress:

      Massimino, P. M. & Carillo, I. M. "Hospital Characteristics and Patient Safety." . : .

    3. Papers submitted to journals for consideration:

      Massimino, P. M. "How COVID Changed the Field of Human Resource Management." Journal of Business and Economic Studies. 2022: ACCEPTED 10/29/2022, 30 pages double spaced.

      Massimino, P. M., Carillo, I. M. & Santella, A. J. "Exploring Career Motivations and Concerns of Registered Nurses in New York State." American Journal of Health Studies. 2022: Submitted 12/29/2022, 32 pages double spaced.

    4. Research in progress:

  11. Professional Honors, Prizes, Fellowships

    York College Alumni Association: Distinguished Faculty Award: 2019.

    York College Student Government Association: Club Advisor of the Year: 2018-2019.

    York College National Society of Leadership and Success: Excellence in Teaching Award: 2018-2019.

    York College Learning Center Certificate of Recognition for Partnership: 2017.

    Emily Post Institute: Certified Business Etiquette Trainer: 2016 - present.

    Society for Human Resource Management (SHRM) Certificate of Recognition: 2016.

    CUNY: Sidney I. Lirtzman Award for Outstanding Dissertation in a Business Discipline: 1995.

    New York State PTA Honorary Life Membership: 2011.

    NYS Assemblyman Thomas Alfano “Woman of Distinction Award”: 2009.

    PTSA: H. Frank Carey Award for Outstanding Performance and Lasting Contribution: 2007.

    Sewanhaka Federation of Teachers Award: “Making a Difference: Exemplary Service Award for Parents”: 2007.

    Nassau Region PTA: “Winifred Pratt Newsletter Award”; second prize for best PTA newsletter in Nassau County: 2007.

    JPMorgan Chase: Consumer Finance All Star Award: 2003.

    JPMorgan Chase: Ideas for Innovation Award: 2003.

    JPMorgan Chase: NCS Profiles in Diversity Award: 1999.

  12. Grants-In-Aid

    PSC CUNY Grant, Hospital Characteristics and Patient Safety. 2022: $5250.

    PSC CUNY Grant, Business Etiquette and Impact on Career Advancement. 2016: $5970.

  13. Institutional Service

    1. Service to the Department

      Chairperson Department of Business and Economics: January 2017 - July 2018.

      Assessment Coordinator for the Human Resource Major: May 2022 - present.

      Assessment Coordinator for the Business Administration Major: February 2018 - present.

      Department of Business and Economics P&B Committee: August 2016 - present.

      Department of Business and Economics Curriculum Committee: April 2012 - present.

      Faculty Advisor to the Human Resource Club: January 2013 - present.

      Faculty Advisor to the Student Chapter of the Society for Human Resource Management (SHRM): May 2014 - present.

      Coordinator Academic Program Review (APR): September 2018 - May 2019.

      Academic Advisor Assisting Business Administration, Marketing, ISM and Human Resource Majors: 2011-present.

      Department of Business and Economics Search Committees: 2013-2022.

    2. Service to the School
    3. Service to the College

      Senator York College Senate: February 2013 - May 2022.

      Vice Chairperson York College Senate: August 2020 - July 2021.

      Secretary York College Faculty Caucus: December 2018 - September 2022.

      Chairperson Academic Integrity Committee: August 2017 - Present.

      Member Academic Integrity Committee: April 2012 - August 2017.

      Member York College P&B Committee: January 2017 - July 2018.

      Member York College Strategic Planning Committee: April 2013 - May 2018.

      Member York College Middle States Reaccreditation Committee (Standard VI): September 2015 - April 2018.

      Subcommittee Chairperson York College Faculty Diversity Committee: August 2017 - May 2018.

      Subcommittee Chairperson York College Faculty Diversity Committee: February 2013 - February 2014.

      Secretary York College Library Committee: December 2011 - May 2013.

      Member York College Gardner Organization Committee: October 2012 - March 2013.

      VITA Assistant Coordinator - Tax Seasons 2011, 2012 and 2013. Managed the VITA Human Resource Administrative and Support Team (up to 35 team members). Developed a three hour orientation and training program for student volunteers. Recruited and interviewed students for the program. Expanded job responsibilities to include non-accounting majors. Updated report formats, confidentiality agreements, scripts for interacting with clients and procedures for handling files. Created timesheets and sign in logs for tracking attendance. Assigned schedules, trained volunteers, tracked hours needed to fulfill co-op and internship requirements. For students, completed exit interviews, performance appraisals, and reference letters. Assisted VITA students to update their resumes. Met as a team and individually with HR students to assess progress and gather ideas for improving the VITA program from the point of view of clients and students. Compiled a list of recommended improvements for the VITA program. Dedicated 10-12 hours per week for each tax season; January - April.: 2011 - 2013.

      York College CUNY Economic Forum - Developed and delivered a workshop on resume writing and effective job searches: January 22, 2011.

      York College High School Summer Research Experience - Mentored a high school student from Thomas Edison High School: July 5, 2011-August 11, 2011.

    4. Service to the Graduate Center
    5. Service to the University

      CUNY BA Program: Faculty Mentor: 09/2020 - present.

      PSC CUNY Grant Reviewer: 01/2020 - present.

  14. Offices Held In Professional Societies

  15. Other Professional Activities And Public Service

    Southern Management Association - Reviewed and evaluated manuscripts for possible inclusion and publication by the Southern Management Association annual conference: 2012-2016.

    The Cooper Union. Parent Council Member. Meetings focus on identifying parent interests, developing strategies for acquiring financial support for the Annual Fund and coordinating communication with fellow Cooper parents: 2007-2011.

    Sewanhaka Central Council of PTAs. Former; President (2008-2010), Vice President and Chairperson of the Career and Technology Committee, Recording Secretary and Chairperson of the Audit Committee, Legislation Committee, Nominating Committee and Scholarship Committee, Newsletter Editor: 2002-2014, 2017-2018.

    Sewanhaka Central High School District. Parent Representative for the Title I - Title V District Committee. Served in the capacity of Higher Education representative. Reviewed grants and expenditures to assist at-risk students to achieve State Standards: 2007.

    H. Frank Carey High School PTSA. Former Legislative Chairperson, Vice President and Chairperson of the Audit committee. Delegate to the Central Council PTA: 2005-2007, 2009-2012.

    Washington Street School, Editor of PTA Newsletter: 2006-2007.

    Site Based Team Washington Street School, Franklin Square. As an elected member of the committee, worked with parents, teachers and administrators to develop an age-appropriate Learning Skills program, “Strategies for Effective Learning”, to assist students with Time Management, Language Arts, Homework, Test taking, Organization and Research Skills. A series of four Booklets were distributed to teachers and parents for Kindergarten, Grades 1-2, Grades 3-4, and Grades 5-6: 1996-1998.

    Teach Religious Instruction: 1999-2020.

  16. Teaching Activities At This Institution

    1. Courses Taught (List)
      Course Description
      Bus 311  Human Resource Managment 
      Bus 312  Staff Supervision and Employee Relations 
      Bus 361  Management of Compensation 
      Bus 370  Labor Relations and Collective Bargaining 
      Bus 430  Ethics, Governance and Accountability 
      Bus 491  Independent Study in Management 
    2. New courses/programs developed (list):

      B.S. Degree in Human Resource Management, Coordinated the Creation of a New Major in the Department of Business and Economics.

      Bus 375: Human Resource Development and Training, Created New Course for the Human Resource Management Program.