Massimino, Phoebe


Curriculum Vitae

  1. Education

    PhD City University of New York   
    MBA Baruch College - CUNY   
    BA Queens College - CUNY   
  2. Full-Time Academic Experience

    York College Assistant Professor Human Resource Management 08/10-present 
    Molloy College Assistant Professor Management 01/06-08/07 
  3. Part-Time Academic Experience

    Nassau Community College Instructor Management 09/07-05/10 
  4. Non Academic Experience

    Place of EmploymentTitleDate
    Floral Park Bellerose School District Personnel 11/07-08/10 
    JPMorgan Chase Vice President 3/78-6/05 
  5. Employment Record At This Institution

    Assistant Professor 08/10 - present 
  6. Publications In Field Of Expertise

    1. Books:
    2. Papers in Professional Journals:
      1. Articles:

        P. Massimino and R. Kopelman. "Organization Structure and Productivity: Effects of Subunit Size, Vertical Complexity and Administrative Intensity on Operating Efficiency." Group and Organization Studies. 16 1991: 44-59.

        P. Massimino and R. Kopelman. "Management Practices and Organizational Performance: A Longitudinal Analysis Using Cross-Lagged Data." Journal of Global Business Management. 8 2012: 58-65.

        P. Massimino, M. Joseph and R. Kopelman. "Hospital Performance and Customer, Employee and Enterprise Directed Practices: Is the Mayo Clinic reputation Deserved?." International Journal of Management Cases. 17 2015: 28-48.

        P. Massimino, R. Kopelman and M. Joseph. "Explaining Hospital Performance via the Cube One Framework." Journal of Organizational Effectiveness. 2 2015: 73-90.

      2. Chapters in Books:
      3. Proceedings:
        1. Refereed Proceedings

          P. Massimino and R. Kopelman. "Organization Structure and Productivity: Effects of Subunit Size, Vertical Complexity and Administrative Intensity on Operating Efficiency." Proceedings from the Eastern Academy of Management. 26 1989: 185-189.

          P.Massimino, R.Kopelman and M. Joseph. "Explaining Hospital Performance with the Cube One Framework: Is the Reputation of the Mayo Clinic Deserved?." Proceedings of the Southern Management Association. 2013: 120-138.

          . "." . : .

        2. Non-Refereed Proceedings
    3. Government Reports or Monographs
    4. Book Reviews:
  7. Other Publications

    1. Books:
    2. Papers in Professional Journals:
      1. Articles:
      2. Proceedings:
        1. Refereed Proceedings
        2. Non-Refereed Proceedings
    3. Chapters in Books:
    4. Government Reports or Monographs
    5. Book Reviews:
  8. Presented Papers, Lectures, And Exhibitions And Performances

    "Techniques for Service Quality Improvement" 1987: Northeast Decision Sciences Institute.

    "Junior Jumpstart" 2000: Baruch College Juniors.

    "Explaining Hospital Performance with the Cube One Framework: Is the Reputation of the Mayo Clinic Deserved?" 2013: Southern Management Association.

    "" : .

  9. Patents


  10. Work In Progress

    1. Books in progress:
    2. Papers in Progress:
    3. Papers submitted to journals for consideration:
    4. Research in progress:
  11. Professional Honors, Prizes, Fellowships

    CUNY: Sidney I. Lirtzman Award for Outstanding Dissertation in a Business Discipline: 1995.

    NYS Assemblyman Thomas Alfano “Woman of Distinction Award”: 2009.

    New York State PTA Honorary Life Membership: 2011.

    PTSA: H. Frank Carey Award for Outstanding Performance and Lasting Contribution: 2007.

    Sewanhaka Federation of Teachers award: “Making a Difference: Exemplary Service Award for Parents”: 2007.

    Nassau Region PTA: “Winifred Pratt Newsletter Award Runner-Up” Award; second prize for best PTA newsletter: 2007.

    JPMorgan Chase: Consumer Finance All Star Award: 2003.

    JPMorgan Chase: Ideas for Innovation Award: 2003.

    JPMorgan Chase: NCS Profiles in Diversity Award: 1999.

  12. Grants-In-Aid

  13. Institutional Service

    1. Service to the Department

      Department of Business and Economics Search Committee: 2013.

      Department of Business and Economics Curriculum Committee: April 2012 - present.

      Department of Business and Economics Grade Challenge Review Committee: April 2012 - present.

      Faculty Advisor to the Human Resources Club: January 2013 - present.

      Chapter Advisor to the Student Chapter of the Society for Human Resource Management (SHRM): May 2014 - present.

    2. Service to the School

      Yorkfest Fall 2010 and 2011: Spoke to students interested in majoring in Business and distributed information: September 2010 and September 2011.

      York College CUNY Accepted Students Reception participated in a panel discussion for prospective students regarding programs within the Department of Business and Economics: March 27, 2011.

      York College CUNY Accepted Students Reception presented an overview of specialized courses of study in the Department of Business and Economics: April 29, 2012.

    3. Service to the College

      York College Strategic Planning Committee: April 2013 - present.

      York College Faculty Senate: Senator: February 2013 - present.

      York College Faculty Diversity Committee: Subcommittee Chairperson: February 2013 - February 2014.

      York College Gardner Organization Committee: October 2012 - March 2013.

      Provost Academic Integrity Committee: April 2012 - present.

      York College Library Committee - Secretary: December 2011 - May 2013.

      Tax Seasons 2011, 2012 and 2013: Managed the VITA Human Resource Administrative and Support Team (up to 35 team members). Developed a three hour orientation and training program for student volunteers. Recruited and interviewed students for the program. Expanded job responsibilities to include non-accounting majors. Updated report formats, confidentiality agreements, scripts for interacting with clients and procedures for handling files. Created timesheets and sign in logs for tracking attendance. Assigned schedules, trained volunteers, tracked hours needed to fulfill co-op and internship requirements. For students, completed exit interviews, performance appraisals, and reference letters. Assisted VITA students to update their resumes. Met as a team and individually with HR students to assess progress and gather ideas for improving the VITA program from the point of view of clients and students. Compiled a list of recommended improvements for the VITA program. Dedicated 10-12 hours per week for each tax season; January - April.: 2011-2013.

      York College CUNY Economic Forum: Developed and delivered a workshop on resume writing and effective job searches: January 22, 2011.

      York College High School Summer Research Experience: Mentored a high school student from Thomas Edison High School: July 5, 2011-August 11, 2011.

    4. Service to the Graduate Center
    5. Service to the University
  14. Offices Held In Professional Societies

  15. Other Professional Activities And Public Service

    Southern Management Association - Reviewed and evaluated manuscripts for possible inclusion and publication by the Southern Management Association annual conference: 2012-2015.

    The Cooper Union. Parent Council Member. Meetings focus on identifying parent interests, developing strategies for acquiring financial support for the Annual Fund and coordinating communication with fellow Cooper parents: 2007-2011.

    Sewanhaka Central Council of PTAs. Former; President (2008-2010), Vice President and Chairperson of the Career and Technology Committee, Recording Secretary and Chairperson of the Audit Committee, Legislation Committee, Nominating Committee and Scholarship Committee, Newsletter Editor: 2002-2014.

    Sewanhaka Central High School District. Parent Representative for the Title I - Title V District Committee. Served in the capacity of Higher Education representative. Reviewed grants and expenditures to assist at-risk students to achieve State Standards: 2007.

    H. Frank Carey High School PTSA. Former Legislative Chairperson, Vice President and Chairperson of the Audit committee. Delegate to the Central Council PTA: 2005-2007, 2009-2012.

    Washington Street School, Editor of PTA Newsletter: 2006-2007.

    Site Based Team Washington Street School, Franklin Square. As an elected member of the committee, worked with parents, teachers and administrators to develop an age-appropriate Learning Skills program, “Strategies for Effective Learning”, to assist students with Time Management, Language Arts, Homework, Test taking, Organization and Research Skills. A series of four Booklets were distributed to teachers and parents for Kindergarten, Grades 1-2, Grades 3-4, and Grades 5-6: 1996-1998.

    Teach Religious Instruction: 1999-present.

  16. Teaching Activities At This Institution

    1. Courses Taught (List)
      Bus 311 Personnel/Human Resource Managment 
      Bus 312 Staff Supervision and Employee Relations 
      Bus 361 Wage and Salary Compensation 
      Bus 370 Labor Relations and Collective Bargaining 
      Bus 491 Independent Study in Management 
      NCC Bus 100 Creative Problem Solving in Business 
      NCC Bus 110 Introduction to Business 
      NCC Bus 112 Principles of Management 
      Molloy Bus 101 Introduction to Business 
      Molloy Bus 301 Principles of Managment 
      Molloy Bus 303 Human Resource Management 
      Molloy Bus 304 Organizational Behavior 
      Molloy Bus (Graduate) 500 Perspectives on Strategy 
      Molloy Bus (Graduate) 550 Information Systems for Managers 
    2. New courses/programs developed (list):
Massimino, Phoebe

Massimino, Phoebe
Assistant Professor
Business and Economics