University IT Services Outage March 22, 2015

As a reminder, CUNY Information Systems (CIS) will be making Tier 2 network changes in its data center this Sunday, March 22, 2015. Impacted applications are listed in the table that follows.

Dear Colleagues.

As a reminder, CIS will be making Tier 2 network changes in its data center this Sunday, March 22, 2015.  Impacted applications are listed in the table that follows.

Applications will be unavailable beginning at 6:00 am and should be restored by 10:30 am.  During this time, users of the applications listed below will see some disruptions in service.  CUNYfirst unavailability due to already scheduled monthly maintenance will continue independent of these network changes.

Applications that will experience disruptions

Aleph

ALM

ApplyOnline

Blackberry Enterprise Server

Blackboard

BPPM

Campus LDAP

CARS

Control M

Crystal Solutions

CUNYfirst*

CUNY Portal

CUNY Supplements

CUNYTime-Prod

DegreeWorks

EEM

eFAP

FACTS

ESCHED

Financial Aid Estimator

IDEATE

IRDB

MyTime

Right Answer

RightFAX

SFX

SharePoint

SPS - CUNYServiceCorp, -ERosters

Stellent

TerraDotta Travel Registry

TimeMatters

TIPPS

Though no additional applications are expected to be impacted, we recommend all application owners test their applications following this maintenance window. We will work to restore any applications experiencing service disruption as quickly as possible.

*CUNYfirst will be unavailable due to Monthly Maintenance from 7 pm on Saturday, March 21 to 7 pm on Sunday, March 22. 

This should not have an impact on any local York applications. Only the applications listed above under the list of "disruptions" are affected. 

Report any issues you might encounter after the maintenance window is completed via YConnect or by contacting our Helpdesk at helpdesk@york.cuny.edu. Greg Vega - Service Delivery Unit Information Technology York College