Service Desk - Support Notice 9-11-14

The Service Desk is operating with fewer personnel and therefore has reduced capacity to provide coverage to our normal areas around campus.

Service Desk - Support Notice 9-11-14

Please use the YConnect system to report any non-emergency technical requests. To Access YConnect for reporting technical support needs please go to the following link: http://york-sd/helpdesk or you can go right from the York web page and use the "Login" drop down and select "Service Desk". You will be prompted for either "Faculty/Staff" or "Student" access. If you are logged into the computer already the system will automatically come up. Go to the "Requests" tab and click on "New". Pick "Technical" for category and fill in a brief description and submit.

For off campus support login using VPN first then use the "Login" drop down path above.

If you need more information on YConnect Self Service Portal visit the site at: https://www.york.cuny.edu/it/service-delivery-unit/y-connect

We are here to support you and we apologize for any inconvenience you may experience today.

Thank you.

Greg Vega York College Information Technology Director