The Human Resource Club and SHRM Assist Learning Center Students

Every semester, beginning in spring 2017, the Human Resource Club and the Student Chapter of the Society for Human Resource Management (SHRM) have collaborated with the York College Learning Center to assist the Learning Center’s ESL and Queens Pathways to Graduation. The Human Resources majors assist the ESL and Queens Pathways students in creating resumes, and take practice job interviews.

In partnership with the Human Resource Club, Linda Ribaudo, Director of the York College Learning Center, coordinates and schedules these students for the workshops. During these sessions, the ESL and HSE students are the Human Resource students’ “clients.” Three workshops were held in November 2019.

Over the three workshops, a total of forty eight Learning Center and Pathways to Graduation students were assisted by twenty five [York] Human Resource volunteers, with some volunteers assisting at all three workshops. The workshop begins with each client receiving an information packet on resume writing, cover letters and job interview etiquette. Dr. Phoebe Massimino (faculty advisor for both the Human Resource Club and Student Chapter of SHRM) provides an overview of resume and job interview “DOs and DONTs”. Then, the HR volunteers are paired with “clients,” who receive individualized, personal attention for writing their resumes. Afterwards, the HR students act as job interviewers and coach their clients through common questions asked during job interviews.

Dr. Massimino, has said that the workshops are a wonderful learning experience for the Human Resource students, while providing practical assistance to support the ESL and HSE students in their job search. The feedback has been extremely positive, and there are plans to continue these workshops in future semesters.

“I am very proud of my students and their spirit of volunteerism,” says Dr. Massimino. “They truly live their values. I am also glad for the partnership with the learning center, so that we can help their students.”