Where to find Live Bb and Tech support for classes?
Find out where and when to find live! one-on-one support for Bb and Technologies for class.
Our CTLET staff is ready to provide live! one-on-one support for Bb issues, from installing software to producing home-made instructional videos or for questions about devices and accessories.
Find us in the Bb Homepage > My Organizations > CTLET.
You can also access the CTLET support rooms by clicking on the "Bb & Tech Support" link in your Bb courses' menu.
Live Support Room hours
Live! Blackboard (Bb) Support for Faculty, Students and Staff
Mondays - Thursdays: 9 AM - 5 PM (Except holidays)
Fridays: by appointment via email bbhelp@york.cuny.edu
Live! Device and Accessories Support
Please contact Elizabeth Chow at echow@york.cuny.edu
On Campus Equipment Room hours (except holidays)
Mondays - Thursdays: 8:30 AM - 5:30 PM
Fridays: 8:30 AM - 5 PM
