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Where to find Live Bb and Tech support for classes?

Find out where and when to find live! one-on-one support for Bb and Technologies for class.

Our CTLET staff is ready to provide live! one-on-one support for Bb issues, from installing software to producing home-made instructional videos or for questions about devices and accessories.

Find us in the Bb Homepage > My Organizations > CTLET.

CTLET organization in Bb Homepage image

You can also access the CTLET support rooms by clicking on the "Bb & Tech Support" link in your Bb courses' menu.

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Live Support Room hours

Live! Software Support/Tech Support/BlackBoard support for Students
Mondays - Thursdays: 9 am - 9 pm
Fridays: 9 am - 5 pm
Saturdays: 9 am - 1 pm

Live! Blackboard Support for Faculty and Staff
Mondays - Thursdays: 8 am - 6 pm
Fridays: 9 am - 5 pm

Live! Device and Accessories Support
Mondays - Thursdays: 8 am - 1 pm