CardinalQ Questionnaire Form

Fill out this form to establish criteria needed to initially set-up your CardinalQ

CardinalQ, a cloud-based queueing software from QLess which dramatically advances the delivery of campus services by eliminating lines with “virtual queues” – empowering student support offices with a managed methodology for student contact and request for services. CardinalQ provides an efficient approach to managing the delivery of student services, improving the experience for both students and administrative staff.

Link to additional information about CardinalQ including download app and introduction video: CardinalQ

Primary Contact Name

Your E-Mail Address

Available dates for initial meeting Using format 00/00/00 form date and AM or PM for times provide at least 2 dates when available to discuss initial review of this form request

Department web site link Your department web page where students can launch CardinalQ and see your information about the service (use https://www.york.cuny.edu/?? format)

Operating Hours Business hours staff will be available for providing services. Add 9AM-5PM for default, can be adjusted later

List of Classifiers These are locations where staff will be at when providing services. Ea: Room number(AC-2E02), Virtual hours link, OneStop, etc. (If more than one location, separate with commas)

Survey Link If you have a link to a survey that you would like sent to each student after each contact

Kiosks

Check this if you will need kiosks by your area for students to sign-in.

Large Display

Needed only if your area has seating for students and an idea location for the screen.

Staff and Queue Services List Excel sheet with staff names, email and empID's of those who will monitor virtual line queue and your service categories (limit of top 12)