Our assessment plan involves to talk to stakeholders on the various outcomes, measurements, and analysis. We need to discuss the findings and reevaluate the data on how we track payments for events at York College. At the one-year mark we will evaluate our outcomes measured to make sure they are measuring what they are supposed to be measuring. By this time, we will have launched our customer service satisfaction survey. Within one year, we will have data on our events office brochure, and customer satisfaction survey.