2019-2020 Collaborative Learning Center Assessment Plan

Assessment Year: 2019-2020
Division: Academic Affairs
Unit: Collaborative Learning Center
Unit Director: challer
Completed by: cmcdonald
Other Contributors:
Date Completed: 2019/11/14 10:11:00 US/Eastern

Unit Mission

The Collaborative Learning Center provides comprehensive tutorial services to all registered York College students. We endeavor to help students develop the necessary skills which will enable them to succeed in their college-level classes and future careers.

Assessment Plan

Unit Goal(s) Unit Outcome(s) Unit Goal Alignment with Divisional Goal Unit Goal Alignment with York’s Annual PMP Goal Alignment with York’s Strategic Goals Alignment with Institutional Learning Outcomes (ILOs) Measure Measure Type Target
To encourage students to become more cognizant of their learning processes to identify strengths and areas in need of improvement. Students who use CLC services will identify and report on their strengths and weaknesses. Support student progress towards graduation, post-baccalaureate education, and employment goals through advisement, coordinated support services, and effective communication systems. N/A TBA Self-Reflection and Accountability - Reflect on their learning, identify challenges, create a plan to meet the challenges, and improve decision-making.

Using student satisfaction survey we will ask students to identify the top three most valuable skills learned in each session attended.

Indirect

40% of student respondents will identify and report on their own strengths and weaknesses.

To collaborate with the College community to support student learning across disciplines. The CLC will provide tutoring services for additional subject areas Support student progress towards graduation, post-baccalaureate education, and employment goals through advisement, coordinated support services, and effective communication systems. N/A TBA Diversity - Recognize and appreciate unique differences across the human spectrum.

Using WCOnline scheduling system, we will collect data from the registration form regarding the number of male and female students using the center and first and/or home language of said students. We will also work with OIESP to identify groups of under served students.

Both

100% of focus group participants will provide feedback that should help us improve student learning processes.

To deliver quality tutoring that will enable students to improve their learning processes. Students who use Collaborative Learning Center (CLC) services will provide information to improve student learning processes. Support student progress towards graduation, post-baccalaureate education, and employment goals through advisement, coordinated support services, and effective communication systems. N/A TBA Diversity - Recognize and appreciate unique differences across the human spectrum.

Collaborating with OIESP we will revise the satisfaction survey and focus group questions to determine how helpful tutoring services are and if students can apply skills learned in tutoring session elsewhere.

Indirect
  1. 5% of total survey participants will respond to the prompt asking to list two things learned from their tutoring session. 100% of focus group participants will provide feedback that should help us improve student learning processes.

Rationale for the Plan

Using WCOnline scheduling system in conjunction with OIESP, we will revise and improve tools that will give us information about how to help students develop the necessary skills which will enable them to succeed in their college-level classes and future careers.

Data Collection and Evaluation

Satisfaction Survey data will be collected in October 2019 and May 2020. Focus groups will be conducted in December 2019 and May 2020. Cynthia Haller, Carolette McDonald, JoAnn Glenn and Raquel Coy will evaluate, analyze and interpret data along with OIESP.