2019-2020 Office of Human Resources Assessment Plan

Assessment Year: 2019-2020
Division: Administrative Affairs
Unit: Office of Human Resources
Unit Director: sjohnson25
Completed by: sjohnson25
Other Contributors:
Date Completed: 2019/12/06 11:20:00 US/Eastern

Unit Mission

The mission of the York College Human Resources department is to provide timely, accurate and effective HR-related services to our employees. We strive to promote a level of assurance that enhances each employee’s ability to support the students, their own families, and the overall mission of York College in compliance with CUNY, NYS and Federal policies and procedures. Our employees are our greatest resource.

Assessment Plan

Outcome 1

Unit Goal

Recruit and retain a diverse, qualified and highly engaged and productive workforce to meet the needs of the College.

Unit Outcome

New hires will attend a New Employee Orientation.

Divisional Goal

Support personnel policies, procedures, and practices which: create and maintain a highly qualified, professional, diverse, and responsive workforce; foster human resource development; encourage effective allocation of York College's resources; and ensures compliance with City University of New York, Federal, State, and City rules and regulations

PMP Goal

N/A

Alignment with York’s Strategic Initiatives

TBA

Alignment with York’s Institutional Learning Outcomes (ILOs)

N/A

Measure

Attendance log and hire date

Measure Type

Direct

Target

100% of new hires will attend each quarter


Outcome 2

Unit Goal

Recruit and retain a diverse, qualified and highly engaged and productive workforce to meet the needs of the College.

Unit Outcome

Employees who attended New Employee Orientation within the prior year will be retained.

Divisional Goal

Support personnel policies, procedures, and practices which: create and maintain a highly qualified, professional, diverse, and responsive workforce; foster human resource development; encourage effective allocation of York College's resources; and ensures compliance with City University of New York, Federal, State, and City rules and regulations

PMP Goal

N/A

Alignment with York’s Strategic Initiatives

TBA

Alignment with York’s Institutional Learning Outcomes (ILOs)

N/A

Measure

Annual retention report

Measure Type

Direct

Target

100% employees who attended New Employee Orientation within the prior year will be retained.


Outcome 3

Unit Goal

Recruit and retain a diverse, qualified and highly engaged and productive workforce to meet the needs of the College.

Unit Outcome

Employees will communicate that the New Employee Orientation helped them adapt to York College’s culture.

Divisional Goal

Support personnel policies, procedures, and practices which: create and maintain a highly qualified, professional, diverse, and responsive workforce; foster human resource development; encourage effective allocation of York College's resources; and ensures compliance with City University of New York, Federal, State, and City rules and regulations

PMP Goal

N/A

Alignment with York’s Strategic Initiatives

TBA

Alignment with York’s Institutional Learning Outcomes (ILOs)

N/A

Measure

Focus Groups, Evaluations

Measure Type

Direct

Target

100% new hires will communicate the New Employee Orientation helped them adapt to York College’s culture.


Outcome 4

Unit Goal

Recruit and retain a diverse, qualified and highly engaged and productive workforce to meet the needs of the College.

Unit Outcome

Human Resources will provide employees with opportunities to share the extent to which they feel valued and involved with their everyday work.

Divisional Goal

Promote a safe and healthy work environment that encourages high quality teaching and learning.

PMP Goal

N/A

Alignment with York’s Strategic Initiatives

TBA

Alignment with York’s Institutional Learning Outcomes (ILOs)

N/A

Measure

Employee Engagement Survey (EES)

Measure Type

Direct

Target

40% of survey respondents will share the extent to which they feel valued and involved with their everyday work.


Outcome 5

Unit Goal

Provide employees with opportunities to grow personally and professionally in a safe and healthy work environment

Unit Outcome

HR will offer professional development workshops/activities for units and academic departments.

Divisional Goal

Support personnel policies, procedures, and practices which: create and maintain a highly qualified, professional, diverse, and responsive workforce; foster human resource development; encourage effective allocation of York College's resources; and ensures compliance with City University of New York, Federal, State, and City rules and regulations

PMP Goal

N/A

Alignment with York’s Strategic Initiatives

TBA

Alignment with York’s Institutional Learning Outcomes (ILOs)

N/A

Measure

Calendar

Measure Type

Direct

Target

One activity per month


Rationale for the Plan

Desire to build an environment of employee engagement where people can do their best work; equip managers with tools and resources that support an effective work environment.

Data Collection and Evaluation

Manager of Employee Relations, Exec. Director of HR, Office of Institutional Research