2019-2020 Custodial Services Assessment Plan

Assessment Year: 2019-2020
Division: Administrative Affairs
Unit: Custodial Services
Unit Director: rthomas
Completed by: arodriguez31
Other Contributors:
Date Completed: 2019/12/04 12:49:00 US/Eastern

Unit Mission

The York College Custodial Services unit is committed to providing comprehensive, efficient and professional green cleaning services to support student success; faculty teaching, scholarship, and creativity; administrative departments; and to members of the broader communities we serve on the College’s fifty-acre campus.

Assessment Plan

Unit Goal(s) Unit Outcome(s) Unit Goal Alignment with Divisional Goal Unit Goal Alignment with York’s Annual PMP Goal Alignment with York’s Strategic Goals Alignment with Institutional Learning Outcomes (ILOs) Measure Measure Type Target
Provide a clean, safe, and healthy environment. Work orders submitted to the custodial department will be completed in a timely manner N/A TBA N/A

Work orders report will be use to optimizes employee efficiency

Direct

70% of all work order submitted to the custodial department will be completed within 5 bossiness days

Provide a clean, safe, and healthy environment. Custodians will maintain clean facilities N/A TBA N/A

APPA) Standards Association of Higher Education Facilities Officers Custodial Standard. Level 5-Unkempt neglect (minimum)

Direct

Level 3- Ordinary Tidiness according to the (APPA), Association of Higher Education Facilities Officers Custodial Standard.

Rationale for the Plan

It is important for custodial department to ensure that we maintain a clean and safe campus environment and ensure all work orders are addressed.

Data Collection and Evaluation

Data will be collected and analyzed by the Administrative Superintendent throughout the academic year 2019/2020