2019-2020 Web Systems Assessment Plan

Assessment Year: 2019-2020
Division: Administrative Affairs
Unit: Web Systems
Unit Director: rnunez
Completed by: rnunez
Other Contributors:
Date Completed: 2019/09/19 11:27:00 GMT-4

Unit Mission

The mission of the York College Web Systems Team is to develop and maintain a state-of-the-art web content and application platform to support of the College’s communications plan, improve operational efficiency, and to promote awareness and engagement throughout the college community.

Assessment Plan

Unit Goal(s) Unit Outcome(s) Unit Goal Alignment with Divisional Goal Unit Goal Alignment with York’s Annual PMP Goal Alignment with York’s Strategic Goals Alignment with Institutional Learning Outcomes (ILOs) Measure Measure Type Target
Assure Web Content is compliant with Americans with Disability Act accessibility standards Web content will conform to Web Content Accessibility Guidelines Conformance Level "A" (Accessibility users find it impossible to use some pages) on the York College Website. Ensure access to educational opportunities for all students and meet their individual needs. A secured cloud-based applications environment. TBA N/A

SortSite Accessibility Scan tool, a weekly and monthly scan of the website is performing to check and fix any accessibility issues.

Direct

Less than 2% pages with accessibility problems Priority A issues.

Assure Web Content is compliant with Americans with Disability Act accessibility standards Web content will conform to Web Content Accessibility Guidelines Conformance Level "AA" (Accessibility users find it impossible to use some pages) on the York College Website. Ensure access to educational opportunities for all students and meet their individual needs. A secured cloud-based applications environment. TBA N/A

Accessibility Auditing reporting tool.

Direct

Less than 1% pages with accessibility problems Priority AA issues.

Develop and maintain Web systems, software, and applications to ensure optimum performance and security levels at all times Decreased average page load time. Ensure access to educational opportunities for all students and meet their individual needs. A secured cloud-based applications environment. TBA N/A

Comparing the period average page load time for the York College website as reported by analytics tool.

Comparing period response time for the York College website using Website Performance Monitoring Reporting Tool.

Direct

Reduce page load time by 5%.

Reduce response time to 2%.

Rationale for the Plan

York website/CMS provide a website that facilitates information access by the broadest possible range of web users. Content must comply with current web and accessibility standards. All CMS content is checked for compliance with NYS Statewide Technology Policy P08-005, section 508, WAI, and XHTML.

Research shows that sites that load quickly will typically receive more traffic and have better conversion rates.

Data Collection and Evaluation

Data collection happens on every page view of the website, we will be analyzing the data and comparing it to the previous year. In support of the College's mission to foster a mature culture of assessment, all members of the Web Systems Unit participate in our assessment process.

Monthly Accessibility scan are performed on the website, and compare the percentage from report to report.