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Turnitin FAQs

Frequently Asked Questions about using Turnitin.

Very important:

  • You need to have a valid CUNY email in Blackboard in order to submit your paper to Turnitin. To find out if you have a CUNY email in Blackboard, check out this tutorial: Setting up your Blackboard.
  • Do not include special characters in the filename of your paper.  It can cause that your professor is not able to see your paper.

Note: if you see this icon Turnitin assignment icon, it is a Turnitin assignment. Follow the steps below to submit.

Click one of the links below to jump in to the answer to that specific question.

 

How to submit my paper to Turnitin?

Note: if there is a rubric associated with this assignment, make sure you review it before you start to work on your paper.

  1. Go to your Turnitin assignment in your Blackboard course and click View/Complete. Note: it may take a few seconds to load the page.
  2. On the “Submit Turnitin Assignment” page, look at the bottom. If your professor uses Blackboard’s rubric tool, you will see a Rubric button on the left. Click on it to make sure that your paper follows the rubric.  When you are ready to submit your paper, click the Submit button.
    Once you click on the Turnitin assignment, you will see this where it includes assignment's name, description, rubric, due dates and submission
  3. On the next page that comes up, type in a submission title. Choose where you will find your paper by clicking “Choose from this computer,” “Choose from Dropbox,” or “Choose from Google Drive” button.
    Attaching documents into Turnitin
  4. Click Upload bottom at the bottom left.
  5. On the next page that comes up, review the information. Then scroll down and click the Confirm button. This step is very important. If you do not click the Confirm button, your paper will not be submitted successfully.

                          Confirm the submission of the paper

You should receive an email notification with title “This is your Turnitin Digital Receipt”. It will be sent to your email address listed in Blackboard. To find out which email address is in your Blackboard account, check out this tutorial: Your Email address in Blackboard. If you do not receive an email, it means that you do not submit your paper successfully. Try to submit again.

 

How to view the Turnitin similarity report for my paper

You can view the Turnitin similarity report only when your professor sets the Turnitin assignment to allow students to view it.

  1. Go to your Turnitin assignment in your Blackboard course and click View/Complete.
  2. Click the View button at the bottom right. If the View button is grayed out, it means that your professor hasn’t enabled the viewing for students yet.  Check with your professor as to when you will be able to view the similarity report.
  3. The “Feedback Studio” screen is open. As you can see in the screenshot below, the toolbar on the right is divided into three sections. The blue section on the top is linked to the feedback from your professor. The red section in the middle is linked to the similarity report. The purple section on the bottom is linked to grammar, spelling, style and mechanics of English.
    • To view the similarity report, make sure the hamburg above the number (in this example, it is 28) is in red. If it is black, click on it to turn it to red.
    • The number on the red vertical toolbar tells the matching percentage of your paper text with the internet resource, journal articles, etc. Click the number on the right panel enables you to see which text on the left panel matches with which resources on the right panel.
      Similarity report in Feedback Studio (Turnitin)

 

How to view my professor's feedback to my paper submitted to Turnitin

  1. Go to your Turnitin assignment in your Blackboard course and click View/Complete.
  2. Click the View button at the bottom right. If the View button is grayed out, it means that your professor hasn’t enabled the viewing for students yet.  Check with your professor as to when you will be able to view the feedback.
  3. The “Feedback Studio” screen is open. On the right vertical toolbar, the blue section on the top (see the screenshot below) is linked to the feedback from your professor. 
  4. If you only want to see the feedback from your professor, make sure that the hamburg on the blue section is blue. If it is black, click on it to make it blue. At the same time, make sure the hamburgs in the red and purple sections are black so that the similarity text and grammar corrections are not highlighted to confuse you with your professor's feedback. If one of them or both are not black, click on each of them to turn it to black.
  5. On the left panel, if there is any blue call-out icon or a rectangle with the blue background, click on it to see the inline comment. On the right panel, if your professor uses Blackboard rubric tool, you can click “View Rubric” to see your scores based on the rubric. If your professor leaves a voice feedback, click the triangle play button to listen to the audio feedback. If your professor leaves a summary feedback, you can see it under "Text Comment."

Turnitin Feedback paper



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