BUSINESS ADMINISTRATION               (HUMAN RESOURCES)

Rachel Resume                                        		
94-20 Guy R. Brewer Boulevard, #3E
Jamaica, NY 11451
career@york.cuny.edu
Cell: 718-262-2282

Summary  
Ambitious, results-oriented and dedicated individual looking for an opportunity to contribute to a progressive organization as a generalist in the field of Human Resources. Brings knowledge, organizational and customer-service skills to the workplace.

Core Competencies  
Talent Acquisition 	Organizational Development 	Benefits Administration 	
Regulatory Compliance 	Conflict Resolution 	Training 	
HRIS 	Compensation 	Budgeting 	

Education & Training  
York College, CUNY, Jamaica, NY
Bachelor of Science Degree awarded May 2009,  GPA: 3.5, Dean’s List

Thomas Edison State College, Trenton, NJ
Society of Human Resources Management Certificate Program
PHR Certificate, September 2009

Honors & Awards  
Dean’s list honors (7 times)
Office of Minority Affairs scholarship recipient (2007-2009)

Relevant Coursework  
Employee Relations, Collective Bargaining, Labor & Employment Law, Trade Union Administration, US Business History, Entrepreneurship & Small Business, Micro/Macro/Labor Economics, Intro/Social/Personality Psychology, Intro to Organizational Behavior, Intro to Human Resource Management, Career Development: Theory & Practice, Diversity & Employment Relations

Experience  
Human Resources Intern / Staffing Coordinator	Winter, 2008
The Hunter Group
Jamestown, NY
•	Collaborated with external agencies and partners to successfully fill open positions; partnered with HR Generalists at client companies utilizing innovative sourcing techniques (i.e. social networking, profiling and planning, internal and external relationship building and engaging passive job seekers) resulting in a 20% increase in manager satisfaction for 2008.
 
•	Successfully planned and executed events: Online Job Fair and Reception; the Optimal Internship & Scholarship Program. 

•	Managed public-information requests regarding recruitment, personnel records, performance evaluations, and payroll and benefits at The New York Office of the Attorney General. 
 
•	Helped implement a new HRIS PeopleSoft system leading to significant improvements in time-to-hire.

Human Resources Clerk (part time while attending college)	2006 - 2008
City of Ithaca Department of Personnel and Civil Service 
Ithaca, NY
•	Administered Civil Service Exam Procedure: updated eligible list, created canvas letters, followed up with clients and answered questions. Investigated complaints and performed screening interviews of new hires.
•	Audited personnel payroll for accuracy and inputted confidential employee salary increases into Civil Service data system. 
•	Approved applicants for employment eligibility, tracked and documented interview results.

Skills & Interests  
Student Activities: Cornell University Tennis Club; Meeting Organizer   [Deleted the rest for space: Community, Computer, Interests]