Blackboard Support

Blackboard Login and support information for Students and Faculty

Tech Requirements
Technical requirements for using Blackboard.

Blackboard Student Support
On this page, you'll find information for students who use Blackboard at York College.

How to use Blackboard Text Editor
This tutorial will show you all toolbar options on the text editor of Blackboard. No matter you add an item or discussion forum for your course as an instructor, post threads and replies on a forum as a student or an instructor, create a blog post or wiki page, the text editor for all of these has the same user interface.

Your Email Address in Blackboard
You can change your email address in Blackboard to your York email. You CANNOT change your Blackboard email address to any non CUNY email.

What if you forget your portal username or password
This is a step-by-step instruction on how to find out your portal username and reset your portal password.

How to register for a Citizen CUNY Portal account
A step-by-step instruction on how to register for a Citizen CUNY Portal account.

Software Downloads
If you are using a computer at a York computer lab, most of the following software is already installed. In case you cannot find the software needed to do your course work, ask a lab staff about it.

FAQ
CUNY Portal and Blackboard Frequently Asked Questions

How to use Blackboard Text Editor
This tutorial will show you all toolbar options on the text editor of Blackboard. No matter you add an item or discussion forum for your course as an instructor, post threads and replies on a forum as a student or an instructor, create a blog post or wiki page, the text editor for all of these has the same user interface.

What if you forget your portal username or password
This is a step-by-step instruction on how to find out your portal username and reset your portal password.

How to register for a Citizen CUNY Portal account
A step-by-step instruction on how to register for a Citizen CUNY Portal account.