Use this page to gain access to the various methods of support for any issues you may be having with your new Cisco VoIP Phone. If you have reviewed the reference guides but still cannot find what you need or are having trouble getting something to work or the phone is physically having an issue use the below contact methods to get support.
The new phone system is a voice over internet protocol system. This means instead of connecting to the old and outdated copper wires, it connects to our network system much like our computers. This page will help you get familiar with standard features of the phone. During the deployment period basics will be the focus.
These are the current quick guides and learning information for the new phones system including how to enroll and create greetings for your voice mail.
Initially the current Mitel phone will not be removed from your desk. This will still be the main phone and the current means of internal and external contact as well as the voice mail system.
Adjunct Virtual Voice Mail (VVM)
Please use this web page for reference information on the new phones currently under deployment campus wide during the period of April to June 2016.
This is the roll out plan details. We are trying to anticipate as much as we possibly can and prepare accordingly. Keep in mind that things can change. We will do our best to maintain this information current an will refer to it via announcements.
The most current installation information for the new Cisco VoIP telephone system
Use this form for requesting new wireless devices and for annual justification for maintaining wireless devices. This is submitted attached to an IT Request