CUNY Portal and Blackboard Frequently Asked Questions
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Blackboard related FAQs
- How to register for a CUNY portal account? (PDF)
- What if I forget my portal/Blackboard username or password?
- What if the portal sends me a new password but I cannot find that email?
- How can I change my portal password after logging in the portal? (PDF)
- How can I change my email address in the portal? (PDF) Please note: if you change your email address in the portal, the new email address will be kept for a few days or even just one day. When the portal is updated with the CUNYFirst data, your email address in the portal will be changed to whatever in the CUNYfirst.
- How can I change my primary college in the portal? (PDF)
- How can I set up or change my email address in the Blackboard?
- Why can't I open an external link in Blackboard course site?
- How to access York student email?
If you need further assistance, contact the help desk at 718-262-5311.