April 4, 2008 - Fridays @ first

This week, we announced specific information about General Ledger training, which is not only an important component of the CUNYfirst Project, but, part of the evolution of change that will accompany its implementation. For the first time, CUNY staff will receive direct classroom instruction to learn the new skills required to use new processes to the fullest. Help desks and a peer network of users and super users will provide continued support. This will be the learning experience we will bring to the university to make CUNYfirst fully functional and meet our goal to optimally serve our students, faculty and staff.

General Ledger Update - Training

The CUNYfirst Training team announced both types of General Ledger training.  The first, Train the Trainer learning, will begin April 14.  In those sessions, campus participants will learn how to become effective trainers of end users.  Skills include: Presentation and delivery skills, classroom and group facilitation and mediation and conflict management.  In the second phase participants will be provided with GL content skills - how to teach others to work with CUNYfirst applications.  These sessions begins April 28and concludes May 6.

The second end-user training for those who will directly use CUNYfirst General Ledger processes will begin May 19 with an orientation about CUNYfirst.  The end user training schedule is listed below.

Course Title

Start Date

Duration

Population

Sessions

CUNYfirst Orientation

May 19

90 minutes

All GL Users

1

Introduction to General Ledger

May 26

90 minutes

All GL Users

1

Chart of Account

May 26

90 minutes

All GL Users

2

Interfaces

May 26

90 minutes

Select GL Users

1

Reporting

May 26

90 minutes

Select GL Users

2

Budget

May 26

90 minutes

Select GL Users

1

All training will be conducted at our Borough Training Centers at Brooklyn College, City College, Hostos Community College and Queens College.  Our Training Manager Adante Harvey will contact Train the Trainer candidates and end users directly about their learning activities.  Trainers and end-users will be reminded to work with supervisors to plan the time end users will be at training.

General Ledger Testing

Next week, our Finance Liaisons will take part in Systems Integration Testing for the General Ledger processes.  This involves testing the individual applications within the General Ledger module.  This testing will also see how the GL interacts with legacy systems that will need to feed information into our Chart of Account fields and provide the reports necessary for the business operations for CUNY and our campuses.  Testing reduces risk and uncertainty.

Our objectives for testing are:

  • Assess quality of all elements of software modules
  • Validate that system meets CUNY’s rigorous requirements
  • Validate that technical performance is in accordance with CUNY business requirements and performance management
  • Identify and correct errors prior to production operations

Those involved in this testing will try their best to challenge the applications to ensure its reliability when CUNYfirst is launched in July.

Help/Support Desk – User Acceptance Testing

User acceptance training for our Help/Support system took place this week.  We want to thank those from our campuses that tested the system for its readiness to support our General Ledger users when GL goes live this summer.

Project Management/Change Management- General Ledger

Project Management and Change Management Liaisons met Tuesday to learn the technical readiness needs for the project and who on our campuses is leading those efforts.  The meeting also served as an introduction to the Organizational Readiness tasks that will serve as the key indicator of campus readiness to use GL in the areas of interfaces, shadow systems, reporting, testing, training, end-user support, communications and security.  This checklist will provide direction to the campuses about how to work with the CUNYfirst Core Team to monitor activity and provide support needed as we work toward Go-Live.

Up Next

Coming up this week we’ll continue our work on the student side and understanding application security.  This is where we ensure that staff with specific functions can access the processes necessary to do their work, ensuring proper security protocol throughout the system.  Tuesday, those involved in managing our Student Records will take part in those discussions.

Next Friday, Campus Executives will meet.

SharePoint and Project Graphics/Templates

The Project Calendar is on our SharePoint site – https://firstsharepoint.cuny.edu.  Access right now is limited to Campus Executives, Project and Communications Liaisons.  All liaisons will have access by the end of April.

A new style guide is written to accompany the new Project Graphics package.  That guide is being sent to the Communication Liaisons who can make it available to members of their team.  It is also available on the SharePoint site.

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