This week, we announced specific information about General Ledger training, which is not only an important component of the CUNYfirst Project, but, part of the evolution of change that will accompany its implementation. For the first time, CUNY staff will receive direct classroom instruction to learn the new skills required to use new processes to the fullest. Help desks and a peer network of users and super users will provide continued support. This will be the learning experience we will bring to the university to make CUNYfirst fully functional and meet our goal to optimally serve our students, faculty and staff.
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